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vs.
Telnyx
vs
Vonage
?
Looking for which SMS provider will be the best for your use case among
Telnyx
vs
Vonage
?
Compare
Telnyx
vs
Vonage
head-to-head on factors such as their
features, pricing, latency, deliverability and more.
Integrate now
A Quick Introduction
Introducing
Telnyx vs Vonage (2024)
,
two industry leading SMS vendors that are transforming the way businesses connect with their audience
What is
Telnyx
?
Telnyx is a cloud communications platform offering flexible APIs and SDKs for integrating voice, messaging, and phone verification capabilities into various applications and services.
What is
Telnyx
?
Telnyx is a cloud communications platform offering flexible APIs and SDKs for integrating voice, messaging, and phone verification capabilities into various applications and services.
Comparative Guide:
Telnyx vs Vonage (2024)
In a market flooded with SMS providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.
Features
Interactive Voice Response
Telnyx
Supported
Vonage
Supported
Recording and Transcriptions
Telnyx
Supported
Vonage
Supported
Carrier Route Optimization
Telnyx
Supported
Vonage
Supported
Free Inbound SMS
Telnyx
Supported
Vonage
Not Supported
Concatenation
Telnyx
Supported
Vonage
Supported
Cost
Dedicated Number
Telnyx
$1/ month
Vonage
$0.99/month
Incoming SMS
Telnyx
FREE
Vonage
$0.0063/ message
Outgoing SMS
Telnyx
$0.067/ message
Vonage
$0.0068/ message
Security
Encryption
Telnyx
Vonage
Certification
Telnyx
ISO/IEC 27001:2013
ISO/ IEC 27000
SOC 2 Type II
SOC I Type II
Vonage
ISO/IEC 27001:2013
Compliance
Telnyx
Vonage
Authentication IDs/Tokens
Telnyx
Yes
Vonage
Yes
Rate Limits
Outbound Throughput Limit Range
Telnyx
10 MPS
1-100 MPS
Vonage
Character Limits Accepted
Telnyx
160
Vonage
3200 Concatenated/ 160
Features
Heading
Telnyx
Vonage
Interactive Voice Response
Supported
Supported
Recording and Transcriptions
Supported
Supported
Carrier Route Optimization
Supported
Supported
Free Inbound SMS
Supported
Not Supported
Concatenation
Supported
Supported
Cost
Heading
Telnyx
Vonage
Dedicated Number
$1/ month
$0.99/month
Incoming SMS
FREE
$0.0063/ message
Outgoing SMS
$0.067/ message
$0.0068/ message
Security
Heading
Telnyx
Vonage
Encryption
Certification
ISO/IEC 27001:2013
ISO/ IEC 27000
SOC 2 Type II
SOC I Type II
ISO/IEC 27001:2013
Compliance
Authentication IDs / Tokens
Yes
Yes
Rate Limits
Heading
Telnyx
Vonage
Outbound Throughput Limit Range
10 MPS
1-100 MPS
Character Limits Accepted
160
3200 Concatenated/ 160
Calculate your Savings, one step at a time!
Pros and Cons:
Telnyx vs Vonage (2024)
Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.
Telnyx
Pros
User-Friendly Interface
Users appreciate Telnyx's clean and easy-to-navigate interface, making it simple to manage their SIP trunks and services.
Reliability and Call Quality
Telnyx is known for its consistent and high-quality call connections, ensuring minimal dropped calls and interruptions.
Scalability
Telnyx offers scalable solutions, allowing users to adjust their SIP trunk capacity as their needs change, providing flexibility and cost-effectiveness.
Advanced Features
Telnyx provides a range of advanced features like real-time call analytics and detailed reporting, helping users monitor and optimize their telecom networks.
API Integration
Telnyx's API integration capabilities enable customization and automation, streamlining workflow and enhancing efficiency.
Cons
Porting Process
Some users have found the Local Number Portability (LNP) process with Telnyx to be frustrating, with rejected submissions and longer processing times.
Messaging API Permissions
Users have expressed a desire for more granular SMS API permissions to restrict access to specific numbers without the need for full account access.
Complicated SIM Card Setup
SIM card setup for IoT devices was reported as challenging and unreliable by some users, potentially requiring improvements.
Support Level Costs
While Telnyx offers 24/7 support for larger commitments, some users find it costly and believe it should be more accessible without higher minimum spending.
Limited International Number Availability
Some users have experienced difficulties in finding international numbers for purchase, with certain numbers not showing up in search results as expected.
Vonage
Pros
Extended Features
Vonage API provides an array of extended features to manage SMS and voice calls, enhancing communication capabilities.
Quick Delivery Response
The API offers fast delivery response, ensuring messages reach recipients promptly and reliably.
Affordable Pricing
Users appreciate the competitive pricing, making it a cost-effective choice for SMS and voice communication needs.
Easy Integration
The platform is user-friendly, and the API documentation provided is excellent, making it easy to integrate with different programming languages.
Reliable Service
Vonage is praised for its stability and reliability, ensuring a seamless communication experience for businesses.
Cons
Non-intutive Dashboard
Some users find the dashboard confusing and difficult to use, especially during API integration.
Integration Difficulty
A few users have found the initial API integration process to be somewhat intimidating, which may require a learning curve.
Limited Billing Options
Users have requested more flexibility in billing options, such as providing the billing in USD instead of Euro.
SMS Delivery to Specific Countries
The cost of sending SMS to some countries, especially in the Middle East, has been highlighted as relatively expensive.
Lack of Analytics
Some users have mentioned the need for better analytics capabilities to track and analyze communication data effectively.
Heading
Pros
Cons
Telnyx
User-Friendly Interface
Users appreciate Telnyx's clean and easy-to-navigate interface, making it simple to manage their SIP trunks and services.
Reliability and Call Quality
Telnyx is known for its consistent and high-quality call connections, ensuring minimal dropped calls and interruptions.
Scalability
Telnyx offers scalable solutions, allowing users to adjust their SIP trunk capacity as their needs change, providing flexibility and cost-effectiveness.
Advanced Features
Telnyx provides a range of advanced features like real-time call analytics and detailed reporting, helping users monitor and optimize their telecom networks.
API Integration
Telnyx's API integration capabilities enable customization and automation, streamlining workflow and enhancing efficiency.
Porting Process
Some users have found the Local Number Portability (LNP) process with Telnyx to be frustrating, with rejected submissions and longer processing times.
Messaging API Permissions
Users have expressed a desire for more granular SMS API permissions to restrict access to specific numbers without the need for full account access.
Complicated SIM Card Setup
SIM card setup for IoT devices was reported as challenging and unreliable by some users, potentially requiring improvements.
Support Level Costs
While Telnyx offers 24/7 support for larger commitments, some users find it costly and believe it should be more accessible without higher minimum spending.
Limited International Number Availability
Some users have experienced difficulties in finding international numbers for purchase, with certain numbers not showing up in search results as expected.
Vonage
Extended Features
Vonage API provides an array of extended features to manage SMS and voice calls, enhancing communication capabilities.
Quick Delivery Response
The API offers fast delivery response, ensuring messages reach recipients promptly and reliably.
Affordable Pricing
Users appreciate the competitive pricing, making it a cost-effective choice for SMS and voice communication needs.
Easy Integration
The platform is user-friendly, and the API documentation provided is excellent, making it easy to integrate with different programming languages.
Reliable Service
Vonage is praised for its stability and reliability, ensuring a seamless communication experience for businesses.
Non-intutive Dashboard
Some users find the dashboard confusing and difficult to use, especially during API integration.
Integration Difficulty
A few users have found the initial API integration process to be somewhat intimidating, which may require a learning curve.
Limited Billing Options
Users have requested more flexibility in billing options, such as providing the billing in USD instead of Euro.
SMS Delivery to Specific Countries
The cost of sending SMS to some countries, especially in the Middle East, has been highlighted as relatively expensive.
Lack of Analytics
Some users have mentioned the need for better analytics capabilities to track and analyze communication data effectively.
Real Voices, Real Experiences
Don't just take our word for it. Hear directly from users on G2 who have used
Telnyx
and
Vonage
firsthand
Reviews for
Telnyx
4.7
"
Telnyx the most reliable and affordable service for sms
Always found the telnyx service to be the most reliable and affordable out of all its competitors. Ease of use when setting up the API and also wonderful customer service that responds very promptly and accurately. If you do not have a business account, which I did the mistake of setting up with before I knew they had the business account option, you need to validate yourself with official government issued documents.
Mark B.
Small Business Owner
"
Improvements of Customer Success engagement, initiatives and insights!
Lower Overall Costs than the competition for SMS/Messaging services with good baseline reliability, as well as Customer Success engagement via dedicated Account Executives, have been the key factors that differentiate Telnyx and which have kept us on as clients. Also, nice effort is put into providing and updating quality Blogs, Articles and Documentation
Andrew A.
Senior Developer
Reviews for
Vonage
4.3
"
Happy experience with Vonage SMS!
The Vonage API has an extended features to manage SMS, Voice Calls using the API provided by Vonage API. The API always has a quick delivery response & transition routes. The Vonage dashboard looks clumsy and it always makes me feel difficult about integrating the API. It can be much easy & the User Experience should be simplified.
Vardhan M.
Small Business Owner
"
Go to for your Authentication!
The documentation is very easy for our developers to understand and integrate within our platform. When we have questions or need assistance, we are able to get direct support. When it comes to support tickets, due to the way we are structured, sometimes it can route to the wrong team.
Michael G.
Platform Experience
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