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Looking for which SMS provider will be the best for your use case among
Ring Central
vs
Bandwidth
?
Compare
Ring Central
vs
Bandwidth
head-to-head on factors such as their
features, pricing, latency, deliverability and more.
Introducing
RingCentral vs Bandwidth (2024)
,
two industry leading SMS vendors that are transforming the way businesses connect with their audience
RingCentral is a unified communications as a service (UCaaS) provider that delivers cloud-based phone systems, video conferencing, team collaboration, and integrated SMS messaging capabilities.
In a market flooded with SMS providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.
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Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.
RingCentral MVP offers a wide range of communication options, including messaging, video, and phone calls, making it easy for users to connect with others.
Users appreciate the ability to customize the system, such as choosing hold music and call handling options, allowing for a personalized experience.
RingCentral MVP provides features for call tracking, making it easy to monitor and record calls, which can be beneficial for businesses.
Many users find the platform easy to navigate and user-friendly, even for complex tasks like setting up call routing.
Users like having all their messages, including SMS, in one place, simplifying communication management.
Some users reported frequent system outages or downtime, which disrupted their business operations.
While customer service representatives were often friendly, there were complaints about the amount of time spent on the phone with them to resolve issues.
Users mentioned that complex configurations could lead to accidental changes in settings, causing problems with call routing and transfers.
The cost of RingCentral MVP, particularly for text messaging plans, was a concern for some users, especially for small businesses.
Some solopreneurs felt limited by the requirement to have two lines to access certain features, impacting their overall cost.
Users appreciate Bandwidth's quick response times and the understanding nature of their representatives, especially when it comes to setting up calls and making changes.
Users find it beneficial that they can make changes on the fly without needing an ITSP team, thanks to Bandwidth's user-friendly portal.
Users highlight Bandwidth's reliability in services like numbering API, porting, and emergency services, making their jobs easier.
Bandwidth is praised for its worldwide coverage and the ability to manage legal and regulatory requirements for different countries.
Users like the self-service options available through Bandwidth's portal, which makes managing telecom services more efficient.
Some users find Bandwidth's pricing to be less competitive for mid-sized companies, especially concerning international rates.
Users mention the lack of real-time usage and billing tracking, which can be inconvenient.
Exporting data from Bandwidth's system is noted to be slow at times.
Users find it challenging to navigate Bandwidth's system when managing number requirements by country.
Some users mention quirks in Bandwidth's dashboard, such as limitations and difficulties in adding CNAM to numbers upon port order entry.
RingCentral MVP offers a wide range of communication options, including messaging, video, and phone calls, making it easy for users to connect with others.
Users appreciate the ability to customize the system, such as choosing hold music and call handling options, allowing for a personalized experience.
RingCentral MVP provides features for call tracking, making it easy to monitor and record calls, which can be beneficial for businesses.
Many users find the platform easy to navigate and user-friendly, even for complex tasks like setting up call routing.
Users like having all their messages, including SMS, in one place, simplifying communication management.
Some users reported frequent system outages or downtime, which disrupted their business operations.
While customer service representatives were often friendly, there were complaints about the amount of time spent on the phone with them to resolve issues.
Users mentioned that complex configurations could lead to accidental changes in settings, causing problems with call routing and transfers.
The cost of RingCentral MVP, particularly for text messaging plans, was a concern for some users, especially for small businesses.
Some solopreneurs felt limited by the requirement to have two lines to access certain features, impacting their overall cost.
Users appreciate Bandwidth's quick response times and the understanding nature of their representatives, especially when it comes to setting up calls and making changes.
Users find it beneficial that they can make changes on the fly without needing an ITSP team, thanks to Bandwidth's user-friendly portal.
Users highlight Bandwidth's reliability in services like numbering API, porting, and emergency services, making their jobs easier.
Bandwidth is praised for its worldwide coverage and the ability to manage legal and regulatory requirements for different countries.
Users like the self-service options available through Bandwidth's portal, which makes managing telecom services more efficient.
Some users find Bandwidth's pricing to be less competitive for mid-sized companies, especially concerning international rates.
Users mention the lack of real-time usage and billing tracking, which can be inconvenient.
Exporting data from Bandwidth's system is noted to be slow at times.
Users find it challenging to navigate Bandwidth's system when managing number requirements by country.
Some users mention quirks in Bandwidth's dashboard, such as limitations and difficulties in adding CNAM to numbers upon port order entry.
Don't just take our word for it. Hear directly from users on G2 who have used
Ring Central
and
Bandwidth
firsthand
The features in here are fantastic! Messaging, video, and phone, including SMS. You can easily navigate to find what you need, see all of your messages in one place. The only thing I would change, is the ability to monitor callers participation in a visual aspect.
Sales Manager
One of the key strengths of RingCentral MVP is its user-friendly interface, which makes it easy for employees to navigate and utilize its various features. Whether it's initiating video meetings, sending instant messages, or managing voicemail, the platform offers a streamlined experience that enhances productivity and collaboration.
Small Business
The main problem we are solving is bringing external calling capabilities to MS Teams users through a more manageable and cost-effective means than going the MS dial plan route. Microsoft has, however, made improvements to its dial plans that have lessened some of the advantages with phone number management and routing.
Enterprise User
The GUI is extremely user-friendly! Processing new requests and looking up existing ones is quick and simple. The notification feature saves you time without manually checking back for updates. The only item that would be helpful and a time saver would be the ability to process CNAM requests for Canadian numbers the same way as local US numbers.
Enterprise User
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