vs.

Ring Central

vs

Bandwidth

?

Looking for which SMS provider will be the best for your use case among

Ring Central

vs

Bandwidth

?

Compare

Ring Central

vs

Bandwidth

head-to-head on factors such as their

features, pricing, latency, deliverability and more.

Integrate now

A Quick Introduction

Introducing

RingCentral vs Bandwidth (2024)

,

two industry leading SMS vendors that are transforming the way businesses connect with their audience

What is

Ring Central

?

RingCentral is a unified communications as a service (UCaaS) provider that delivers cloud-based phone systems, video conferencing, team collaboration, and integrated SMS messaging capabilities.

What is

Bandwidth

?

Bandwidth is cloud-based communication platform providing APIs for voice, messaging, and 911 services, enabling developers to integrate real-time communication into their applications.

What is

Ring Central

?

RingCentral is a unified communications as a service (UCaaS) provider that delivers cloud-based phone systems, video conferencing, team collaboration, and integrated SMS messaging capabilities.

What is

Bandwidth

?

Bandwidth is cloud-based communication platform providing APIs for voice, messaging, and 911 services, enabling developers to integrate real-time communication into their applications.

Comparative Guide:

RingCentral vs Bandwidth (2024)

In a market flooded with SMS providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.

Features

Interactive Voice Response

Ring Central

Supported

Bandwidth

Supported

Recording and Transcriptions

Ring Central

Supported

Bandwidth

Supported

Carrier Route Optimization

Ring Central

Supported

Bandwidth

Supported

Free Inbound SMS

Ring Central

Not Supported

Bandwidth

Supported

Concatenation

Ring Central

Supported

Bandwidth

Supported

Cost

Dedicated Number

Ring Central

Monthly Bundled Plan

Bandwidth

$0.035/ month
Incoming SMS

Ring Central

$0.0085/ message

Bandwidth

FREE
Outgoing SMS

Ring Central

$0.0085/ message

Bandwidth

$0.005/ message ++

Security

Encryption

Ring Central

AES 256

Bandwidth

TLS
Certification

Ring Central

ISO/IEC 27001
ISO/IEC 27017
ISO/IEC 27018
SSAE 16
SOC I Type II
SOC 2 Type II

Bandwidth

ISO/IEC 27001:2013
SOC 2 Type II
Compliance

Ring Central

HIPPA
GDPR

Bandwidth

CPNI
GDPR 7 HIPPA
US State Privacy Laws
Authentication IDs/Tokens

Ring Central

Yes

Bandwidth

Yes

Rate Limits

Outbound Throughput Limit Range

Ring Central

10 MPS
1-100 MPS

Bandwidth

Character Limits Accepted

Ring Central

160

Bandwidth

160

Features

Cost

Security

Rate Limits

Calculate your Savings, one step at a time!

SMS Price Comparison Calculator

Step 1: Choose Numbers

What numbers will you use to send and receive messages?

Step 2: SMS Sending

How many SMS messages will you be sending per month?

Step 3: SMS Receiving

How many SMS messages are you expecting to receive per month?

Price Comparison

RingCentral

$0.00

Bandwidth

$0.00

Pros and Cons:

RingCentral vs Bandwidth (2024)

Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.

Ring Central

Efficient Communication

RingCentral MVP offers a wide range of communication options, including messaging, video, and phone calls, making it easy for users to connect with others.

Customization

Users appreciate the ability to customize the system, such as choosing hold music and call handling options, allowing for a personalized experience.

Call Tracking

RingCentral MVP provides features for call tracking, making it easy to monitor and record calls, which can be beneficial for businesses.

Ease of Use

Many users find the platform easy to navigate and user-friendly, even for complex tasks like setting up call routing.

Unified Messaging

Users like having all their messages, including SMS, in one place, simplifying communication management.

Downtime

Some users reported frequent system outages or downtime, which disrupted their business operations.

Customer Service

While customer service representatives were often friendly, there were complaints about the amount of time spent on the phone with them to resolve issues.

Complex Configurations

Users mentioned that complex configurations could lead to accidental changes in settings, causing problems with call routing and transfers.

Cost

The cost of RingCentral MVP, particularly for text messaging plans, was a concern for some users, especially for small businesses.

Limited Support for Solopreneurs

Some solopreneurs felt limited by the requirement to have two lines to access certain features, impacting their overall cost.

Bandwidth

Very responsive customer support

Users appreciate Bandwidth's quick response times and the understanding nature of their representatives, especially when it comes to setting up calls and making changes.

Easy portal access

Users find it beneficial that they can make changes on the fly without needing an ITSP team, thanks to Bandwidth's user-friendly portal.

Reliable and fluid services

Users highlight Bandwidth's reliability in services like numbering API, porting, and emergency services, making their jobs easier.

Worldwide coverage

Bandwidth is praised for its worldwide coverage and the ability to manage legal and regulatory requirements for different countries.

Self-service options

Users like the self-service options available through Bandwidth's portal, which makes managing telecom services more efficient.

Pricing for mid-sized companies

Some users find Bandwidth's pricing to be less competitive for mid-sized companies, especially concerning international rates.

Limited real-time tracking

Users mention the lack of real-time usage and billing tracking, which can be inconvenient.

Slow exports

Exporting data from Bandwidth's system is noted to be slow at times.

Difficulty in managing numbers by country

Users find it challenging to navigate Bandwidth's system when managing number requirements by country.

User interface quirks

Some users mention quirks in Bandwidth's dashboard, such as limitations and difficulties in adding CNAM to numbers upon port order entry.

Heading

Pros

Cons

Ring Central

Efficient Communication

RingCentral MVP offers a wide range of communication options, including messaging, video, and phone calls, making it easy for users to connect with others.

Customization

Users appreciate the ability to customize the system, such as choosing hold music and call handling options, allowing for a personalized experience.

Call Tracking

RingCentral MVP provides features for call tracking, making it easy to monitor and record calls, which can be beneficial for businesses.

Ease of Use

Many users find the platform easy to navigate and user-friendly, even for complex tasks like setting up call routing.

Unified Messaging

Users like having all their messages, including SMS, in one place, simplifying communication management.

Downtime

Some users reported frequent system outages or downtime, which disrupted their business operations.

Customer Service

While customer service representatives were often friendly, there were complaints about the amount of time spent on the phone with them to resolve issues.

Complex Configurations

Users mentioned that complex configurations could lead to accidental changes in settings, causing problems with call routing and transfers.

Cost

The cost of RingCentral MVP, particularly for text messaging plans, was a concern for some users, especially for small businesses.

Limited Support for Solopreneurs

Some solopreneurs felt limited by the requirement to have two lines to access certain features, impacting their overall cost.

Bandwidth

Very responsive customer support

Users appreciate Bandwidth's quick response times and the understanding nature of their representatives, especially when it comes to setting up calls and making changes.

Easy portal access

Users find it beneficial that they can make changes on the fly without needing an ITSP team, thanks to Bandwidth's user-friendly portal.

Reliable and fluid services

Users highlight Bandwidth's reliability in services like numbering API, porting, and emergency services, making their jobs easier.

Worldwide coverage

Bandwidth is praised for its worldwide coverage and the ability to manage legal and regulatory requirements for different countries.

Self-service options

Users like the self-service options available through Bandwidth's portal, which makes managing telecom services more efficient.

Pricing for mid-sized companies

Some users find Bandwidth's pricing to be less competitive for mid-sized companies, especially concerning international rates.

Limited real-time tracking

Users mention the lack of real-time usage and billing tracking, which can be inconvenient.

Slow exports

Exporting data from Bandwidth's system is noted to be slow at times.

Difficulty in managing numbers by country

Users find it challenging to navigate Bandwidth's system when managing number requirements by country.

User interface quirks

Some users mention quirks in Bandwidth's dashboard, such as limitations and difficulties in adding CNAM to numbers upon port order entry.

Real Voices, Real Experiences

Don't just take our word for it. Hear directly from users on G2 who have used

Ring Central

and

Bandwidth

firsthand

Reviews for
Ring Central
3.9
"

Great product for communication!

The features in here are fantastic! Messaging, video, and phone, including SMS. You can easily navigate to find what you need, see all of your messages in one place. The only thing I would change, is the ability to monitor callers participation in a visual aspect.

Crystal W.

Sales Manager

"

Great reliability and easy to use!

One of the key strengths of RingCentral MVP is its user-friendly interface, which makes it easy for employees to navigate and utilize its various features. Whether it's initiating video meetings, sending instant messages, or managing voicemail, the platform offers a streamlined experience that enhances productivity and collaboration.

Verified User

Small Business

Reviews for
Bandwidth
4.5
"

Great Telco for Teams Direct Routing and More!

The main problem we are solving is bringing external calling capabilities to MS Teams users through a more manageable and cost-effective means than going the MS dial plan route. Microsoft has, however, made improvements to its dial plans that have lessened some of the advantages with phone number management and routing.

Blacke R.

Enterprise User

"

Top Notch Support!

The GUI is extremely user-friendly! Processing new requests and looking up existing ones is quick and simple. The notification feature saves you time without manually checking back for updates. The only item that would be helpful and a time saver would be the ability to process CNAM requests for Canadian numbers the same way as local US numbers.

Verified User

Enterprise User

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