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vs.
Bandwidth
vs
Karix
?
Looking for which SMS provider will be the best for your use case among
Bandwidth
vs
Karix
?
Compare
Bandwidth
vs
Karix
head-to-head on factors such as their
features, pricing, latency, deliverability and more.
Integrate now
A Quick Introduction
Introducing
Bandwidth vs Karix (2024)
,
two industry leading SMS vendors that are transforming the way businesses connect with their audience
What is
Bandwidth
?
Bandwidth is cloud-based communication platform providing APIs for voice, messaging, and 911 services, enabling developers to integrate real-time communication into their applications.
What is
Bandwidth
?
Bandwidth is cloud-based communication platform providing APIs for voice, messaging, and 911 services, enabling developers to integrate real-time communication into their applications.
Comparative Guide:
Bandwidth vs Karix (2024)
In a market flooded with SMS providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.
Features
Interactive Voice Response
Bandwidth
Supported
Karix
Supported
Recording and Transcriptions
Bandwidth
Supported
Karix
Supported
Carrier Route Optimization
Bandwidth
Supported
Karix
Supported
Free Inbound SMS
Bandwidth
Supported
Karix
Supported
Concatenation
Bandwidth
Supported
Karix
Supported
Cost
Dedicated Number
Bandwidth
$0.035/ month
Karix
$0.0076/ month
Incoming SMS
Bandwidth
FREE
Karix
FREE
Outgoing SMS
Bandwidth
$0.005/ message ++
Karix
$0.0048/ message
Security
Encryption
Bandwidth
Karix
Certification
Bandwidth
ISO/IEC 27001:2013
SOC 2 Type II
Karix
ISO/IEC 27001:2013
ISO 9001:2015
Compliance
Bandwidth
Karix
Authentication IDs/Tokens
Bandwidth
Yes
Karix
Yes
Rate Limits
Outbound Throughput Limit Range
Bandwidth
1-100 MPS
NA
Karix
Character Limits Accepted
Bandwidth
160
Karix
160
Features
Heading
Bandwidth
Karix
Interactive Voice Response
Supported
Supported
Recording and Transcriptions
Supported
Supported
Carrier Route Optimization
Supported
Supported
Free Inbound SMS
Supported
Supported
Concatenation
Supported
Supported
Cost
Heading
Bandwidth
Karix
Dedicated Number
$0.035/ month
$0.0076/ month
Incoming SMS
FREE
FREE
Outgoing SMS
$0.005/ message ++
$0.0048/ message
Security
Heading
Bandwidth
Karix
Encryption
Certification
ISO/IEC 27001:2013
SOC 2 Type II
ISO/IEC 27001:2013
ISO 9001:2015
Compliance
Authentication IDs / Tokens
Yes
Yes
Rate Limits
Heading
Bandwidth
Karix
Outbound Throughput Limit Range
1-100 MPS
NA
Character Limits Accepted
160
160
Calculate your Savings, one step at a time!
Pros and Cons:
Bandwidth vs Karix (2024)
Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.
Bandwidth
Pros
Very responsive customer support
Users appreciate Bandwidth's quick response times and the understanding nature of their representatives, especially when it comes to setting up calls and making changes.
Easy portal access
Users find it beneficial that they can make changes on the fly without needing an ITSP team, thanks to Bandwidth's user-friendly portal.
Reliable and fluid services
Users highlight Bandwidth's reliability in services like numbering API, porting, and emergency services, making their jobs easier.
Worldwide coverage
Bandwidth is praised for its worldwide coverage and the ability to manage legal and regulatory requirements for different countries.
Self-service options
Users like the self-service options available through Bandwidth's portal, which makes managing telecom services more efficient.
Cons
Pricing for mid-sized companies
Some users find Bandwidth's pricing to be less competitive for mid-sized companies, especially concerning international rates.
Limited real-time tracking
Users mention the lack of real-time usage and billing tracking, which can be inconvenient.
Slow exports
Exporting data from Bandwidth's system is noted to be slow at times.
Difficulty in managing numbers by country
Users find it challenging to navigate Bandwidth's system when managing number requirements by country.
User interface quirks
Some users mention quirks in Bandwidth's dashboard, such as limitations and difficulties in adding CNAM to numbers upon port order entry.
Karix
Pros
Quick delivery
SMS messages are delivered quickly, usually within seconds. This is important for time-sensitive messages, such as appointment reminders or shipping notifications.
Personalization
Karix allows you to personalize your SMS messages with the recipient's name, location, and other information. This can help to increase engagement and click-through rates.
Reporting and analytics
Karix provides detailed reporting and analytics on your SMS campaigns. This data can help you to track the performance of your campaigns and make improvements.
Affordable pricing
Karix offers a variety of pricing plans to fit your budget. You can also get a free trial to test out the service before you commit.
Cons
Not all countries are supported
Karix does not support all countries. If you need to send SMS messages to a country that is not supported, you will need to use a different provider.
Some features are limited on the free plan
The free plan for Karix is limited to 100 SMS messages per month. If you need to send more than that, you will need to upgrade to a paid plan.
Customer support can be slow
Some users have reported that customer support can be slow to respond. However, Karix does offer 24/7 support, so you should be able to get help if you need it.
Heading
Pros
Cons
Bandwidth
Very responsive customer support
Users appreciate Bandwidth's quick response times and the understanding nature of their representatives, especially when it comes to setting up calls and making changes.
Easy portal access
Users find it beneficial that they can make changes on the fly without needing an ITSP team, thanks to Bandwidth's user-friendly portal.
Reliable and fluid services
Users highlight Bandwidth's reliability in services like numbering API, porting, and emergency services, making their jobs easier.
Worldwide coverage
Bandwidth is praised for its worldwide coverage and the ability to manage legal and regulatory requirements for different countries.
Self-service options
Users like the self-service options available through Bandwidth's portal, which makes managing telecom services more efficient.
Pricing for mid-sized companies
Some users find Bandwidth's pricing to be less competitive for mid-sized companies, especially concerning international rates.
Limited real-time tracking
Users mention the lack of real-time usage and billing tracking, which can be inconvenient.
Slow exports
Exporting data from Bandwidth's system is noted to be slow at times.
Difficulty in managing numbers by country
Users find it challenging to navigate Bandwidth's system when managing number requirements by country.
User interface quirks
Some users mention quirks in Bandwidth's dashboard, such as limitations and difficulties in adding CNAM to numbers upon port order entry.
Karix
Quick delivery
SMS messages are delivered quickly, usually within seconds. This is important for time-sensitive messages, such as appointment reminders or shipping notifications.
Personalization
Karix allows you to personalize your SMS messages with the recipient's name, location, and other information. This can help to increase engagement and click-through rates.
Reporting and analytics
Karix provides detailed reporting and analytics on your SMS campaigns. This data can help you to track the performance of your campaigns and make improvements.
Affordable pricing
Karix offers a variety of pricing plans to fit your budget. You can also get a free trial to test out the service before you commit.
Not all countries are supported
Karix does not support all countries. If you need to send SMS messages to a country that is not supported, you will need to use a different provider.
Some features are limited on the free plan
The free plan for Karix is limited to 100 SMS messages per month. If you need to send more than that, you will need to upgrade to a paid plan.
Customer support can be slow
Some users have reported that customer support can be slow to respond. However, Karix does offer 24/7 support, so you should be able to get help if you need it.
Real Voices, Real Experiences
Don't just take our word for it. Hear directly from users on G2 who have used
Bandwidth
and
Karix
firsthand
Reviews for
Bandwidth
4.5
"
Great Telco for Teams Direct Routing and More!
The main problem we are solving is bringing external calling capabilities to MS Teams users through a more manageable and cost-effective means than going the MS dial plan route. Microsoft has, however, made improvements to its dial plans that have lessened some of the advantages with phone number management and routing.
Blacke R.
Enterprise User
"
Top Notch Support!
The GUI is extremely user-friendly! Processing new requests and looking up existing ones is quick and simple. The notification feature saves you time without manually checking back for updates. The only item that would be helpful and a time saver would be the ability to process CNAM requests for Canadian numbers the same way as local US numbers.
Verified User
Enterprise User
Reviews for
Karix
1.7
"
Issue with customer service!
No challenges faced with the product. We use the API for sending sms. Its a 2 way channel where the customer sends us an SMS and our team responds to them via an API. However their customer service is very slow. The account managers assigned to our account lack responsibility towards us. Invoices are not received on time and they do not track payments as well.
Verified User
Mid-Market
"
Not too good!
We fed up with the way that they responded when we needed their support at a crucial time. We immediately reached out to a customer-centric vendor and moved on without a second thought. I don't think they've resolved any business problem apart from providing a general sms service. We're disappointed with your support, team Karix.
Mohammed S.
Tech Customer Support Lead
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