vs.
Plivo
vs
Karix
?
Looking for which SMS provider will be the best for your use case among
Plivo
vs
Karix
?
Compare
Plivo
vs
Karix
head-to-head on factors such as their
features, pricing, latency, deliverability and more.
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A Quick Introduction
Introducing
Plivo vs Karix (2023)
,
two industry leading SMS vendors that are transforming the way businesses connect with their audience
What is
Plivo
?
Plivo is a leading cloud communications platform that specializes in SMS (Short Message Service) solutions. It empowers businesses to send and receive text messages programmatically, facilitating seamless communication with customers and clients across the globe.
What is
Plivo
?
Plivo is a leading cloud communications platform that specializes in SMS (Short Message Service) solutions. It empowers businesses to send and receive text messages programmatically, facilitating seamless communication with customers and clients across the globe.
Comparative Guide:
Plivo vs Karix (2023)
In a market flooded with SMS providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.
Features
Interactive Voice Response
Plivo
Supported
Karix
Supported
Recording and Transcriptions
Plivo
Supported
Karix
Supported
Carrier Route Optimization
Plivo
Supported
Karix
Supported
Free Inbound SMS
Plivo
Not Supported
Karix
Supported
Concatenation
Plivo
Supported
Karix
Supported
Cost
Dedicated Number
Plivo
$1/month
Karix
$0.0076/ month
Incoming SMS
Plivo
$0.0065/ message
Karix
FREE
Outgoing SMS
Plivo
$0.0065/ message
Karix
$0.0048/ message
Security
Encryption
Plivo
Karix
Certification
Plivo
SOC 2
Karix
ISO 9001:2015
ISO/IEC 27001:2013
Compliance
Plivo
Karix
Authentication IDs/Tokens
Plivo
Yes
Karix
Yes
Rate Limits
Outbound Throughput Limit Range
Plivo
0.25-100 MPS
NA
Karix
Character Limits Accepted
Plivo
1600 Concatenated/ 160
Karix
160
Features
Heading
Plivo
Karix
Interactive Voice Response
Supported
Supported
Recording and Transcriptions
Supported
Supported
Carrier Route Optimization
Supported
Supported
Free Inbound SMS
Not Supported
Supported
Concatenation
Supported
Supported
Cost
Heading
Plivo
Karix
Dedicated Number
$1/month
$0.0076/ month
Incoming SMS
$0.0065/ message
FREE
Outgoing SMS
$0.0065/ message
$0.0048/ message
Security
Heading
Plivo
Karix
Encryption
Certification
SOC 2
ISO 9001:2015
ISO/IEC 27001:2013
Compliance
Authentication IDs / Tokens
Yes
Yes
Rate Limits
Heading
Plivo
Karix
Outbound Throughput Limit Range
0.25-100 MPS
NA
Character Limits Accepted
1600 Concatenated/ 160
160
Calculate your Savings, one step at a time!
Pros and Cons:
Plivo vs Karix (2023)
Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.
Plivo
Pros
Robust API
Plivo offers a robust and easy-to-use API for Voice and SMS communication. This makes it a good choice for developers who want to integrate communication features into their applications.
Flexible BYOC Options
Plivo offers flexible BYOC (Bring Your Own Carrier) options, which allows businesses to use their own carriers for voice and SMS traffic. This can save businesses money on their communication costs.
Diverse Local Number Support
Plivo supports a diverse range of local numbers, which makes it a good choice for businesses that want to reach customers in multiple countries.
Good Pricing
Plivo offers competitive pricing for its services. This makes it a good choice for businesses on a budget.
Intuitive User Interface
Plivo's user interface is easy to use and navigate. This makes it a good choice for businesses of all sizes.
Cons
Customer Support
Some users have reported that Plivo's customer support is not as responsive or helpful as they would like.
Limited Features
Plivo may not offer as many advanced features as some of its competitors. This could limit its appeal for certain use cases.
Security Breaches
Plivo has been the victim of several security breaches in recent years. This has raised concerns about the security of its platform.
Karix
Pros
Quick delivery
SMS messages are delivered quickly, usually within seconds. This is important for time-sensitive messages, such as appointment reminders or shipping notifications.
Personalization
Karix allows you to personalize your SMS messages with the recipient's name, location, and other information. This can help to increase engagement and click-through rates.
Reporting and analytics
Karix provides detailed reporting and analytics on your SMS campaigns. This data can help you to track the performance of your campaigns and make improvements.
Affordable pricing
Karix offers a variety of pricing plans to fit your budget. You can also get a free trial to test out the service before you commit.
Cons
Not all countries are supported
Karix does not support all countries. If you need to send SMS messages to a country that is not supported, you will need to use a different provider.
Some features are limited on the free plan
The free plan for Karix is limited to 100 SMS messages per month. If you need to send more than that, you will need to upgrade to a paid plan.
Customer support can be slow
Some users have reported that customer support can be slow to respond. However, Karix does offer 24/7 support, so you should be able to get help if you need it.
Heading
Pros
Cons
Plivo
Robust API
Plivo offers a robust and easy-to-use API for Voice and SMS communication. This makes it a good choice for developers who want to integrate communication features into their applications.
Flexible BYOC Options
Plivo offers flexible BYOC (Bring Your Own Carrier) options, which allows businesses to use their own carriers for voice and SMS traffic. This can save businesses money on their communication costs.
Diverse Local Number Support
Plivo supports a diverse range of local numbers, which makes it a good choice for businesses that want to reach customers in multiple countries.
Good Pricing
Plivo offers competitive pricing for its services. This makes it a good choice for businesses on a budget.
Intuitive User Interface
Plivo's user interface is easy to use and navigate. This makes it a good choice for businesses of all sizes.
Customer Support
Some users have reported that Plivo's customer support is not as responsive or helpful as they would like.
Limited Features
Plivo may not offer as many advanced features as some of its competitors. This could limit its appeal for certain use cases.
Security Breaches
Plivo has been the victim of several security breaches in recent years. This has raised concerns about the security of its platform.
Karix
Quick delivery
SMS messages are delivered quickly, usually within seconds. This is important for time-sensitive messages, such as appointment reminders or shipping notifications.
Personalization
Karix allows you to personalize your SMS messages with the recipient's name, location, and other information. This can help to increase engagement and click-through rates.
Reporting and analytics
Karix provides detailed reporting and analytics on your SMS campaigns. This data can help you to track the performance of your campaigns and make improvements.
Affordable pricing
Karix offers a variety of pricing plans to fit your budget. You can also get a free trial to test out the service before you commit.
Not all countries are supported
Karix does not support all countries. If you need to send SMS messages to a country that is not supported, you will need to use a different provider.
Some features are limited on the free plan
The free plan for Karix is limited to 100 SMS messages per month. If you need to send more than that, you will need to upgrade to a paid plan.
Customer support can be slow
Some users have reported that customer support can be slow to respond. However, Karix does offer 24/7 support, so you should be able to get help if you need it.
Real Voices, Real Experiences
Don't just take our word for it. Hear directly from users on G2 who have used
Plivo
and
Karix
firsthand
Reviews for
Plivo
4.5
"
So far, so good!
Plivo is a pretty easy platform to understand, especially with a background of working at a SaaS company. Plivo is our chosen SMS provider for our advocate/supporter activation texts - I haven't had any need to reach out to support, though, so I can't comment on their customer service level. Similarly to most SaaS softwares, there are SO many ways to do the same thing.
Becca P.
SaaS Customer Success Enablement
"
A handy tool for life and business!
I like the simplicity. Plivo has a lot of docs, integration libraries and ways to use in business and life scenarios. And this makes it awesome tool for everyday tasks (like call forwarding) and for real business cases (like complex ivrs and so on). It not related to Plivo, but sometimes there are issues with sms A numbers, ability to change call A numbers, but it's all about call providers, and service cannot be responsible for that.
Alexander R.
Software Engineer
Reviews for
Karix
1.7
"
Issue with customer service!
No challenges faced with the product. We use the API for sending sms. Its a 2 way channel where the customer sends us an SMS and our team responds to them via an API. However their customer service is very slow. The account managers assigned to our account lack responsibility towards us. Invoices are not received on time and they do not track payments as well.
Verified User
Mid-Market
"
Not too good!
We fed up with the way that they responded when we needed their support at a crucial time. We immediately reached out to a customer-centric vendor and moved on without a second thought. I don't think they've resolved any business problem apart from providing a general sms service. We're disappointed with your support, team Karix.
Mohammed S.
Tech Customer Support Lead
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