vs.

Ooma

vs

Twilio

?

Looking for which SMS provider will be the best for your use case among

Ooma

vs

Twilio

?

Compare

Ooma

vs

Twilio

head-to-head on factors such as their

features, pricing, latency, deliverability and more.

Integrate now

A Quick Introduction

Introducing

Ooma vs Twilio (2024)

,

two industry leading SMS vendors that are transforming the way businesses connect with their audience

What is

Ooma

?

Ooma is a Voice over Internet Protocol (VoIP) service provider that offers home phone services and business communication solutions, including SMS capabilities.

What is

Twilio

?

Twilio is a cloud communication platform that enables businesses to send real-time SMS notifications to their customers. Let's check how Twiio compares against other SMS vendors in terms of cost, features, security, reliability and more.

What is

Ooma

?

Ooma is a Voice over Internet Protocol (VoIP) service provider that offers home phone services and business communication solutions, including SMS capabilities.

What is

Twilio

?

Twilio is a cloud communication platform that enables businesses to send real-time SMS notifications to their customers. Let's check how Twiio compares against other SMS vendors in terms of cost, features, security, reliability and more.

Comparative Guide:

Ooma vs Twilio (2024)

In a market flooded with SMS providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.

Features

Interactive Voice Response

Ooma

Supported

Twilio

Supported

Recording and Transcriptions

Ooma

Supported

Twilio

Supported

Carrier Route Optimization

Ooma

Not Supported

Twilio

Supported

Free Inbound SMS

Ooma

Supported

Twilio

Not Supported

Concatenation

Ooma

Supported

Twilio

Supported

Cost

Dedicated Number

Ooma

$4.99/ month

Twilio

$1/month
Incoming SMS

Ooma

Monthly Bundled Plan

Twilio

$0.00075/message
Outgoing SMS

Ooma

Monthly Bundled Plan

Twilio

$0.00075/message

Security

Encryption

Ooma

TLS

Twilio

TLS 1.2 / HTTP
AES 256
Certification

Ooma

UL 864

Twilio

ISO/IEC 27017
ISO/IEC 27001
ISO/IEC 27018
FIPS 140-2 Level 3
SOC 2
CSA STAR
Compliance

Ooma

GDPR
EEA

Twilio

HIPPA
GDPR
PCI DSS
Authentication IDs/Tokens

Ooma

Yes

Twilio

Yes

Rate Limits

Outbound Throughput Limit Range

Ooma

NA
1 MPS

Twilio

Character Limits Accepted

Ooma

2048 Concatenated/ 160

Twilio

1600 Concatenated / 160

Features

Cost

Security

Rate Limits

Calculate your Savings, one step at a time!

SMS Price Comparison Calculator

Step 1: Choose Numbers

What numbers will you use to send and receive messages?

Step 2: SMS Sending

How many SMS messages will you be sending per month?

Step 3: SMS Receiving

How many SMS messages are you expecting to receive per month?

Price Comparison

Ooma

$0.00

Twilio

$0.00

Pros and Cons:

Ooma vs Twilio (2024)

Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.

Ooma

Easy Setup

Users found the setup process for Ooma Office to be straightforward and hassle-free.

Cost Savings

Ooma Office helped businesses save money compared to traditional phone services.

Mobile App

The mobile app allows users to make and receive calls using the business phone number on their smartphones, enhancing mobility and flexibility.

Voicemail to Email

Ooma Office sends voicemails as email attachments, making it convenient for users to access and manage messages.

Customer Support

Many users praised the customer support provided by Ooma Office, highlighting quick and helpful assistance.

Inconsistent Call Quality

Some users reported occasional issues with call quality, including lags and problems with the softphone.

Limited Fax Functionality

Users mentioned that the fax feature could be improved, such as adding cover pages and allowing multiple files to be uploaded.

Complex Number Porting

Porting old numbers to Ooma Office was described as easy, but some users had difficulties retaining their old extensions due to the requirement for 4-digit extensions.

Desktop App Integration

Users expressed a desire for better integration with productivity tools like Google Contacts, Drive, and Calendar within the desktop app.

Twilio

Wide Range of features

Twilio offers a wide range of features for communication, including SMS, MMS, voice, and video calling.

Easy to use

Twilio is easy to use, even for beginners. The documentation is clear and concise, and there are many tutorials available online.

Scalable

Twilio is scalable, so you can easily add more users or channels as your business grows.

Global Reach

Twilio has a global reach, so you can communicate with customers all over the world.

High learning curve

Twilio can have a high learning curve, especially for complex features like two-factor authentication and call routing.

Not as user-friendly as some competitors

Some competitors, such as RingCentral and Vonage, have more user-friendly interfaces.

Can be expensive for high-volume usage

If you have a high volume of SMS or voice calls, Twilio can be expensive.

Heading

Pros

Cons

Ooma

Easy Setup

Users found the setup process for Ooma Office to be straightforward and hassle-free.

Cost Savings

Ooma Office helped businesses save money compared to traditional phone services.

Mobile App

The mobile app allows users to make and receive calls using the business phone number on their smartphones, enhancing mobility and flexibility.

Voicemail to Email

Ooma Office sends voicemails as email attachments, making it convenient for users to access and manage messages.

Customer Support

Many users praised the customer support provided by Ooma Office, highlighting quick and helpful assistance.

Inconsistent Call Quality

Some users reported occasional issues with call quality, including lags and problems with the softphone.

Limited Fax Functionality

Users mentioned that the fax feature could be improved, such as adding cover pages and allowing multiple files to be uploaded.

Complex Number Porting

Porting old numbers to Ooma Office was described as easy, but some users had difficulties retaining their old extensions due to the requirement for 4-digit extensions.

Desktop App Integration

Users expressed a desire for better integration with productivity tools like Google Contacts, Drive, and Calendar within the desktop app.

Twilio

Wide Range of features

Twilio offers a wide range of features for communication, including SMS, MMS, voice, and video calling.

Easy to use

Twilio is easy to use, even for beginners. The documentation is clear and concise, and there are many tutorials available online.

Scalable

Twilio is scalable, so you can easily add more users or channels as your business grows.

Global Reach

Twilio has a global reach, so you can communicate with customers all over the world.

High learning curve

Twilio can have a high learning curve, especially for complex features like two-factor authentication and call routing.

Not as user-friendly as some competitors

Some competitors, such as RingCentral and Vonage, have more user-friendly interfaces.

Can be expensive for high-volume usage

If you have a high volume of SMS or voice calls, Twilio can be expensive.

Real Voices, Real Experiences

Don't just take our word for it. Hear directly from users on G2 who have used

Ooma

and

Twilio

firsthand

Reviews for
Ooma
4.5
"

Great service at a great price!

Tons of services available for a great low price. Highly recommend for small businesses who need the ability to have all the features of an enterprise system at a fraction of the price!

Verified User

Small Business

"

Good but a little lacking!

The best thing about Ooma is the great and helpful customer service. Every time I have a problem the customer service department is there to help and provide support. There desktop office phones are also very good quality and the voice is very clear. SMS/Text messaging is unreliable sometimes

Teddy F.

Small Business

Reviews for
Twilio
4.3
"

Reliable for our programmable SMS needs!

I like how Twilio drives our user authentication process through a single API that does the job of an otp ( one-time password ), while also guarding our verification process against artificially inflated traffic attacks by continuously monitoring our current and previous sms traffic behaviour. Twilio has consistently not only met but often surpasses the requirements and expectations.

Juliano V.

Software Engineering Manager

"

Go to for your Authentication!

Very easy to use, with a ton of information available on how certain functions work and why. The help center is very comprehensive such that a beginner could navigate the platform with just research. Navigation through different parts of the platform can prove to be difficult due to some of the placements of things not being as intuitive as others. this makes brand management a bit more difficult.

Madison T.

Digital Marketing Analyst

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vs.
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vs.
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Sinch vs Karix (2023)

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vs.
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vs.
Plivo vs Gupshup (2023)

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vs.
Plivo vs Exotel (2023)

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vs.
Plivo vs Karix (2023)

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vs.
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vs.
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vs.
Vonage vs Exotel (2023)

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vs.
Vonage vs Karix (2023)

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vs.
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vs.
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Implement a powerful stack for your notifications
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