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vs.
Telnyx
vs
Karix
?
Looking for which SMS provider will be the best for your use case among
Telnyx
vs
Karix
?
Compare
Telnyx
vs
Karix
head-to-head on factors such as their
features, pricing, latency, deliverability and more.
Integrate now
A Quick Introduction
Introducing
Telnyx vs Karix (2024)
,
two industry leading SMS vendors that are transforming the way businesses connect with their audience
What is
Telnyx
?
Telnyx is a cloud communications platform offering flexible APIs and SDKs for integrating voice, messaging, and phone verification capabilities into various applications and services.
What is
Telnyx
?
Telnyx is a cloud communications platform offering flexible APIs and SDKs for integrating voice, messaging, and phone verification capabilities into various applications and services.
Comparative Guide:
Telnyx vs Karix (2024)
In a market flooded with SMS providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.
Features
Interactive Voice Response
Telnyx
Supported
Karix
Supported
Recording and Transcriptions
Telnyx
Supported
Karix
Supported
Carrier Route Optimization
Telnyx
Supported
Karix
Supported
Free Inbound SMS
Telnyx
Supported
Karix
Supported
Concatenation
Telnyx
Supported
Karix
Supported
Cost
Dedicated Number
Telnyx
$1/ month
Karix
$0.0076/ month
Incoming SMS
Telnyx
FREE
Karix
FREE
Outgoing SMS
Telnyx
$0.067/ message
Karix
$0.0048/ message
Security
Encryption
Telnyx
Karix
Certification
Telnyx
ISO/IEC 27001:2013
ISO/ IEC 27000
SOC 2 Type II
SOC I Type II
Karix
ISO 9001:2015
ISO/IEC 27001:2013
Compliance
Telnyx
Karix
Authentication IDs/Tokens
Telnyx
Yes
Karix
Yes
Rate Limits
Outbound Throughput Limit Range
Telnyx
10 MPS
NA
Karix
Character Limits Accepted
Telnyx
160
Karix
160
Features
Heading
Telnyx
Karix
Interactive Voice Response
Supported
Supported
Recording and Transcriptions
Supported
Supported
Carrier Route Optimization
Supported
Supported
Free Inbound SMS
Supported
Supported
Concatenation
Supported
Supported
Cost
Heading
Telnyx
Karix
Dedicated Number
$1/ month
$0.0076/ month
Incoming SMS
FREE
FREE
Outgoing SMS
$0.067/ message
$0.0048/ message
Security
Heading
Telnyx
Karix
Encryption
Certification
ISO/IEC 27001:2013
ISO/ IEC 27000
SOC 2 Type II
SOC I Type II
ISO 9001:2015
ISO/IEC 27001:2013
Compliance
Authentication IDs / Tokens
Yes
Yes
Rate Limits
Heading
Telnyx
Karix
Outbound Throughput Limit Range
10 MPS
NA
Character Limits Accepted
160
160
Calculate your Savings, one step at a time!
Pros and Cons:
Telnyx vs Karix (2024)
Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.
Telnyx
Pros
User-Friendly Interface
Users appreciate Telnyx's clean and easy-to-navigate interface, making it simple to manage their SIP trunks and services.
Reliability and Call Quality
Telnyx is known for its consistent and high-quality call connections, ensuring minimal dropped calls and interruptions.
Scalability
Telnyx offers scalable solutions, allowing users to adjust their SIP trunk capacity as their needs change, providing flexibility and cost-effectiveness.
Advanced Features
Telnyx provides a range of advanced features like real-time call analytics and detailed reporting, helping users monitor and optimize their telecom networks.
API Integration
Telnyx's API integration capabilities enable customization and automation, streamlining workflow and enhancing efficiency.
Cons
Porting Process
Some users have found the Local Number Portability (LNP) process with Telnyx to be frustrating, with rejected submissions and longer processing times.
Messaging API Permissions
Users have expressed a desire for more granular SMS API permissions to restrict access to specific numbers without the need for full account access.
Complicated SIM Card Setup
SIM card setup for IoT devices was reported as challenging and unreliable by some users, potentially requiring improvements.
Support Level Costs
While Telnyx offers 24/7 support for larger commitments, some users find it costly and believe it should be more accessible without higher minimum spending.
Limited International Number Availability
Some users have experienced difficulties in finding international numbers for purchase, with certain numbers not showing up in search results as expected.
Karix
Pros
Quick delivery
SMS messages are delivered quickly, usually within seconds. This is important for time-sensitive messages, such as appointment reminders or shipping notifications.
Personalization
Karix allows you to personalize your SMS messages with the recipient's name, location, and other information. This can help to increase engagement and click-through rates.
Reporting and analytics
Karix provides detailed reporting and analytics on your SMS campaigns. This data can help you to track the performance of your campaigns and make improvements.
Affordable pricing
Karix offers a variety of pricing plans to fit your budget. You can also get a free trial to test out the service before you commit.
Cons
Not all countries are supported
Karix does not support all countries. If you need to send SMS messages to a country that is not supported, you will need to use a different provider.
Some features are limited on the free plan
The free plan for Karix is limited to 100 SMS messages per month. If you need to send more than that, you will need to upgrade to a paid plan.
Customer support can be slow
Some users have reported that customer support can be slow to respond. However, Karix does offer 24/7 support, so you should be able to get help if you need it.
Heading
Pros
Cons
Telnyx
User-Friendly Interface
Users appreciate Telnyx's clean and easy-to-navigate interface, making it simple to manage their SIP trunks and services.
Reliability and Call Quality
Telnyx is known for its consistent and high-quality call connections, ensuring minimal dropped calls and interruptions.
Scalability
Telnyx offers scalable solutions, allowing users to adjust their SIP trunk capacity as their needs change, providing flexibility and cost-effectiveness.
Advanced Features
Telnyx provides a range of advanced features like real-time call analytics and detailed reporting, helping users monitor and optimize their telecom networks.
API Integration
Telnyx's API integration capabilities enable customization and automation, streamlining workflow and enhancing efficiency.
Porting Process
Some users have found the Local Number Portability (LNP) process with Telnyx to be frustrating, with rejected submissions and longer processing times.
Messaging API Permissions
Users have expressed a desire for more granular SMS API permissions to restrict access to specific numbers without the need for full account access.
Complicated SIM Card Setup
SIM card setup for IoT devices was reported as challenging and unreliable by some users, potentially requiring improvements.
Support Level Costs
While Telnyx offers 24/7 support for larger commitments, some users find it costly and believe it should be more accessible without higher minimum spending.
Limited International Number Availability
Some users have experienced difficulties in finding international numbers for purchase, with certain numbers not showing up in search results as expected.
Karix
Quick delivery
SMS messages are delivered quickly, usually within seconds. This is important for time-sensitive messages, such as appointment reminders or shipping notifications.
Personalization
Karix allows you to personalize your SMS messages with the recipient's name, location, and other information. This can help to increase engagement and click-through rates.
Reporting and analytics
Karix provides detailed reporting and analytics on your SMS campaigns. This data can help you to track the performance of your campaigns and make improvements.
Affordable pricing
Karix offers a variety of pricing plans to fit your budget. You can also get a free trial to test out the service before you commit.
Not all countries are supported
Karix does not support all countries. If you need to send SMS messages to a country that is not supported, you will need to use a different provider.
Some features are limited on the free plan
The free plan for Karix is limited to 100 SMS messages per month. If you need to send more than that, you will need to upgrade to a paid plan.
Customer support can be slow
Some users have reported that customer support can be slow to respond. However, Karix does offer 24/7 support, so you should be able to get help if you need it.
Real Voices, Real Experiences
Don't just take our word for it. Hear directly from users on G2 who have used
Telnyx
and
Karix
firsthand
Reviews for
Telnyx
4.7
"
Telnyx the most reliable and affordable service for sms
Always found the telnyx service to be the most reliable and affordable out of all its competitors. Ease of use when setting up the API and also wonderful customer service that responds very promptly and accurately. If you do not have a business account, which I did the mistake of setting up with before I knew they had the business account option, you need to validate yourself with official government issued documents.
Mark B.
Small Business Owner
"
Improvements of Customer Success engagement, initiatives and insights!
Lower Overall Costs than the competition for SMS/Messaging services with good baseline reliability, as well as Customer Success engagement via dedicated Account Executives, have been the key factors that differentiate Telnyx and which have kept us on as clients. Also, nice effort is put into providing and updating quality Blogs, Articles and Documentation
Andrew A.
Senior Developer
Reviews for
Karix
1.7
"
Issue with customer service!
No challenges faced with the product. We use the API for sending sms. Its a 2 way channel where the customer sends us an SMS and our team responds to them via an API. However their customer service is very slow. The account managers assigned to our account lack responsibility towards us. Invoices are not received on time and they do not track payments as well.
Verified User
Mid-Market
"
Not too good!
We fed up with the way that they responded when we needed their support at a crucial time. We immediately reached out to a customer-centric vendor and moved on without a second thought. I don't think they've resolved any business problem apart from providing a general sms service. We're disappointed with your support, team Karix.
Mohammed S.
Tech Customer Support Lead
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