vs.
SNS
vs
Plivo
?
Looking for which SMS provider will be the best for your use case among
SNS
vs
Plivo
?
Compare
SNS
vs
Plivo
head-to-head on factors such as their
features, pricing, latency, deliverability and more.
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A Quick Introduction
Introducing
SNS vs Plivo (2024)
,
two industry leading SMS vendors that are transforming the way businesses connect with their audience
What is
SNS
?
AWS SNS (Amazon Simple Notification Service) is a fully managed messaging service offered by Amazon Web Services that enables businesses to send individual and bulk SMS messages to multiple recipients.
What is
SNS
?
AWS SNS (Amazon Simple Notification Service) is a fully managed messaging service offered by Amazon Web Services that enables businesses to send individual and bulk SMS messages to multiple recipients.
Comparative Guide:
SNS vs Plivo (2024)
In a market flooded with SMS providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.
Features
Interactive Voice Response
SNS
Supported
Plivo
Supported
Recording and Transcriptions
SNS
Supported
Plivo
Supported
Carrier Route Optimization
SNS
Supported
Plivo
Supported
Free Inbound SMS
SNS
Not Supported
Plivo
Not Supported
Concatenation
SNS
Supported
Plivo
Supported
Cost
Dedicated Number
SNS
$2/ month
Plivo
$1/month
Incoming SMS
SNS
$0.0075/ message
Plivo
$0.0065/ message
Outgoing SMS
SNS
$0.00847/ message
Plivo
$0.0065/ message
Security
Encryption
SNS
Plivo
Certification
SNS
CCA STAR CCM v4.0
ISO 14001
ISO/IEC 20000-1:2018
ISO/IEC 27001:2013
Plivo
SOC 2
Compliance
SNS
Plivo
Authentication IDs/Tokens
SNS
Yes
Plivo
Yes
Rate Limits
Outbound Throughput Limit Range
SNS
10-300 MPS
0.25-100 MPS
Plivo
Character Limits Accepted
SNS
140
Plivo
1600 Concatenated/ 160
Features
Heading
SNS
Plivo
Interactive Voice Response
Supported
Supported
Recording and Transcriptions
Supported
Supported
Carrier Route Optimization
Supported
Supported
Free Inbound SMS
Not Supported
Not Supported
Concatenation
Supported
Supported
Cost
Heading
SNS
Plivo
Dedicated Number
$2/ month
$1/month
Incoming SMS
$0.0075/ message
$0.0065/ message
Outgoing SMS
$0.00847/ message
$0.0065/ message
Security
Heading
SNS
Plivo
Encryption
Certification
CCA STAR CCM v4.0
ISO 14001
ISO/IEC 20000-1:2018
ISO/IEC 27001:2013
SOC 2
Compliance
Authentication IDs / Tokens
Yes
Yes
Rate Limits
Heading
SNS
Plivo
Outbound Throughput Limit Range
10-300 MPS
0.25-100 MPS
Character Limits Accepted
140
1600 Concatenated/ 160
Calculate your Savings, one step at a time!
Pros and Cons:
SNS vs Plivo (2024)
Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.
SNS
Pros
High Availability and Scalability
Users appreciate the high availability and scalability features of AWS SNS SMS. It allows them to store and manage large amounts of data efficiently.
Integration with AWS Services
AWS SNS SMS integrates seamlessly with other AWS services, making it easy to notify end users or other AWS services, which is a significant advantage.
Durability
AWS Cloud Storage, including SNS SMS, is known for its durability. Data is stored across multiple devices and facilities, ensuring data accessibility even in the case of component failures.
Security
AWS Cloud Storage provides robust security measures, including access controls, identity and access management, and encryption, which help protect sensitive data.
Flexibility in Storage Classes
Users can choose from various storage classes with different features and pricing to suit their specific needs and budgets.
Cons
Minimum Object Size for Lifecycle Policy
One drawback mentioned is the minimum size requirement for object storage when implementing a lifecycle policy on the S3 bucket. Objects smaller than 108 KB are not applicable for lifecycle policy management, which can be limiting.
Size Limitation for SNS Messages
AWS SNS SMS has a limitation of 256 KB for message size. Some architectural designs may require notifying end users or pushing large bundles of data to different AWS services, which can be challenging with this size restriction.
Complexity
AWS Cloud Storage, including SNS SMS, can be complex for users who are new to cloud computing or AWS services. Setting up and customizing storage options may require a learning curve.
Cost Predictability
Some users find it challenging to predict storage costs accurately with AWS Cloud Storage, especially if they exceed their storage limits, leading to unexpected additional charges.
Vendor Lock-In
Users mentioned a potential concern about vendor lock-in when using AWS Cloud Storage, as migrating data and applications from AWS to another provider or on-premises infrastructure can be challenging due to proprietary services and architecture.
Plivo
Pros
Robust API
Plivo offers a robust and easy-to-use API for Voice and SMS communication. This makes it a good choice for developers who want to integrate communication features into their applications.
Flexible BYOC Options
Plivo offers flexible BYOC (Bring Your Own Carrier) options, which allows businesses to use their own carriers for voice and SMS traffic. This can save businesses money on their communication costs.
Diverse Local Number Support
Plivo supports a diverse range of local numbers, which makes it a good choice for businesses that want to reach customers in multiple countries.
Good Pricing
Plivo offers competitive pricing for its services. This makes it a good choice for businesses on a budget.
Intuitive User Interface
Plivo's user interface is easy to use and navigate. This makes it a good choice for businesses of all sizes.
Cons
Customer Support
Some users have reported that Plivo's customer support is not as responsive or helpful as they would like.
Limited Features
Plivo may not offer as many advanced features as some of its competitors. This could limit its appeal for certain use cases.
Security Breaches
Plivo has been the victim of several security breaches in recent years. This has raised concerns about the security of its platform.
Heading
Pros
Cons
SNS
High Availability and Scalability
Users appreciate the high availability and scalability features of AWS SNS SMS. It allows them to store and manage large amounts of data efficiently.
Integration with AWS Services
AWS SNS SMS integrates seamlessly with other AWS services, making it easy to notify end users or other AWS services, which is a significant advantage.
Durability
AWS Cloud Storage, including SNS SMS, is known for its durability. Data is stored across multiple devices and facilities, ensuring data accessibility even in the case of component failures.
Security
AWS Cloud Storage provides robust security measures, including access controls, identity and access management, and encryption, which help protect sensitive data.
Flexibility in Storage Classes
Users can choose from various storage classes with different features and pricing to suit their specific needs and budgets.
Minimum Object Size for Lifecycle Policy
One drawback mentioned is the minimum size requirement for object storage when implementing a lifecycle policy on the S3 bucket. Objects smaller than 108 KB are not applicable for lifecycle policy management, which can be limiting.
Size Limitation for SNS Messages
AWS SNS SMS has a limitation of 256 KB for message size. Some architectural designs may require notifying end users or pushing large bundles of data to different AWS services, which can be challenging with this size restriction.
Complexity
AWS Cloud Storage, including SNS SMS, can be complex for users who are new to cloud computing or AWS services. Setting up and customizing storage options may require a learning curve.
Cost Predictability
Some users find it challenging to predict storage costs accurately with AWS Cloud Storage, especially if they exceed their storage limits, leading to unexpected additional charges.
Vendor Lock-In
Users mentioned a potential concern about vendor lock-in when using AWS Cloud Storage, as migrating data and applications from AWS to another provider or on-premises infrastructure can be challenging due to proprietary services and architecture.
Plivo
Robust API
Plivo offers a robust and easy-to-use API for Voice and SMS communication. This makes it a good choice for developers who want to integrate communication features into their applications.
Flexible BYOC Options
Plivo offers flexible BYOC (Bring Your Own Carrier) options, which allows businesses to use their own carriers for voice and SMS traffic. This can save businesses money on their communication costs.
Diverse Local Number Support
Plivo supports a diverse range of local numbers, which makes it a good choice for businesses that want to reach customers in multiple countries.
Good Pricing
Plivo offers competitive pricing for its services. This makes it a good choice for businesses on a budget.
Intuitive User Interface
Plivo's user interface is easy to use and navigate. This makes it a good choice for businesses of all sizes.
Customer Support
Some users have reported that Plivo's customer support is not as responsive or helpful as they would like.
Limited Features
Plivo may not offer as many advanced features as some of its competitors. This could limit its appeal for certain use cases.
Security Breaches
Plivo has been the victim of several security breaches in recent years. This has raised concerns about the security of its platform.
Real Voices, Real Experiences
Don't just take our word for it. Hear directly from users on G2 who have used
SNS
and
Plivo
firsthand
Reviews for
SNS
4.3
"
AWS (SNS Service) Makes SMS Easy!
The library offered for VS makes this super easy to use. Integration is the key here, with a valid AWS account the SNS library programmatically offers a quick and very effective way of sending out messages via the SNS service. This isn't necessarily a knock on AWS, we used a different provider previously and the same sort of legal red tape existed, but it is a bit of a pain waiting around for the powers that be on the cell networks approving campaigns for SMS.
Kyle S.
Small Business
"
SNS notification service!
Its event based service and it helps to notify your end user or any other amazon service which is truly amazing. There are alot of system design that requires to notify end user or aws services which comes in built-in with SNS that is very huge plus point. SNS have limitation of 256 kb some architecture design needs to notify end user or lets say push specific bundle of data to different aws service then 256 kb is too less.
Asif B.
Software Developer
Reviews for
Plivo
4.5
"
So far, so good!
Plivo is a pretty easy platform to understand, especially with a background of working at a SaaS company. Plivo is our chosen SMS provider for our advocate/supporter activation texts - I haven't had any need to reach out to support, though, so I can't comment on their customer service level. Similarly to most SaaS softwares, there are SO many ways to do the same thing.
Becca P.
SaaS Customer Success Enablement
"
A handy tool for life and business!
I like the simplicity. Plivo has a lot of docs, integration libraries and ways to use in business and life scenarios. And this makes it awesome tool for everyday tasks (like call forwarding) and for real business cases (like complex ivrs and so on). It not related to Plivo, but sometimes there are issues with sms A numbers, ability to change call A numbers, but it's all about call providers, and service cannot be responsible for that.
Alexander R.
Software Engineer
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