.svg){kind=small}
vs.
Bandwidth
vs
Plivo
?
Looking for which SMS provider will be the best for your use case among
Bandwidth
vs
Plivo
?
Compare
Bandwidth
vs
Plivo
head-to-head on factors such as their
features, pricing, latency, deliverability and more.
Integrate now
A Quick Introduction
Introducing
Bandwidth vs Plivo (2024)
,
two industry leading SMS vendors that are transforming the way businesses connect with their audience
What is
Bandwidth
?
Bandwidth is cloud-based communication platform providing APIs for voice, messaging, and 911 services, enabling developers to integrate real-time communication into their applications.
What is
Bandwidth
?
Bandwidth is cloud-based communication platform providing APIs for voice, messaging, and 911 services, enabling developers to integrate real-time communication into their applications.
Comparative Guide:
Bandwidth vs Plivo (2024)
In a market flooded with SMS providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.
Features
Interactive Voice Response
Bandwidth
Supported
Plivo
Supported
Recording and Transcriptions
Bandwidth
Supported
Plivo
Supported
Carrier Route Optimization
Bandwidth
Supported
Plivo
Supported
Free Inbound SMS
Bandwidth
Supported
Plivo
Not Supported
Concatenation
Bandwidth
Supported
Plivo
Supported
Cost
Dedicated Number
Bandwidth
$0.035/ month
Plivo
$1/month
Incoming SMS
Bandwidth
FREE
Plivo
$0.0065/ message
Outgoing SMS
Bandwidth
$0.005/ message ++
Plivo
$0.0065/ message
Security
Encryption
Bandwidth
Plivo
Certification
Bandwidth
ISO/IEC 27001:2013
SOC 2 Type II
Plivo
SOC 2
Compliance
Bandwidth
Plivo
Authentication IDs/Tokens
Bandwidth
Yes
Plivo
Yes
Rate Limits
Outbound Throughput Limit Range
Bandwidth
1-100 MPS
0.25-100 MPS
Plivo
Character Limits Accepted
Bandwidth
160
Plivo
1600 Concatenated/ 160
Features
Heading
Bandwidth
Plivo
Interactive Voice Response
Supported
Supported
Recording and Transcriptions
Supported
Supported
Carrier Route Optimization
Supported
Supported
Free Inbound SMS
Supported
Not Supported
Concatenation
Supported
Supported
Cost
Heading
Bandwidth
Plivo
Dedicated Number
$0.035/ month
$1/month
Incoming SMS
FREE
$0.0065/ message
Outgoing SMS
$0.005/ message ++
$0.0065/ message
Security
Heading
Bandwidth
Plivo
Encryption
Certification
ISO/IEC 27001:2013
SOC 2 Type II
SOC 2
Compliance
Authentication IDs / Tokens
Yes
Yes
Rate Limits
Heading
Bandwidth
Plivo
Outbound Throughput Limit Range
1-100 MPS
0.25-100 MPS
Character Limits Accepted
160
1600 Concatenated/ 160
Calculate your Savings, one step at a time!
Pros and Cons:
Bandwidth vs Plivo (2024)
Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.
Bandwidth
Pros
Very responsive customer support
Users appreciate Bandwidth's quick response times and the understanding nature of their representatives, especially when it comes to setting up calls and making changes.
Easy portal access
Users find it beneficial that they can make changes on the fly without needing an ITSP team, thanks to Bandwidth's user-friendly portal.
Reliable and fluid services
Users highlight Bandwidth's reliability in services like numbering API, porting, and emergency services, making their jobs easier.
Worldwide coverage
Bandwidth is praised for its worldwide coverage and the ability to manage legal and regulatory requirements for different countries.
Self-service options
Users like the self-service options available through Bandwidth's portal, which makes managing telecom services more efficient.
Cons
Pricing for mid-sized companies
Some users find Bandwidth's pricing to be less competitive for mid-sized companies, especially concerning international rates.
Limited real-time tracking
Users mention the lack of real-time usage and billing tracking, which can be inconvenient.
Slow exports
Exporting data from Bandwidth's system is noted to be slow at times.
Difficulty in managing numbers by country
Users find it challenging to navigate Bandwidth's system when managing number requirements by country.
User interface quirks
Some users mention quirks in Bandwidth's dashboard, such as limitations and difficulties in adding CNAM to numbers upon port order entry.
Plivo
Pros
Robust API
Plivo offers a robust and easy-to-use API for Voice and SMS communication. This makes it a good choice for developers who want to integrate communication features into their applications.
Flexible BYOC Options
Plivo offers flexible BYOC (Bring Your Own Carrier) options, which allows businesses to use their own carriers for voice and SMS traffic. This can save businesses money on their communication costs.
Diverse Local Number Support
Plivo supports a diverse range of local numbers, which makes it a good choice for businesses that want to reach customers in multiple countries.
Good Pricing
Plivo offers competitive pricing for its services. This makes it a good choice for businesses on a budget.
Intuitive User Interface
Plivo's user interface is easy to use and navigate. This makes it a good choice for businesses of all sizes.
Cons
Customer Support
Some users have reported that Plivo's customer support is not as responsive or helpful as they would like.
Limited Features
Plivo may not offer as many advanced features as some of its competitors. This could limit its appeal for certain use cases.
Security Breaches
Plivo has been the victim of several security breaches in recent years. This has raised concerns about the security of its platform.
Heading
Pros
Cons
Bandwidth
Very responsive customer support
Users appreciate Bandwidth's quick response times and the understanding nature of their representatives, especially when it comes to setting up calls and making changes.
Easy portal access
Users find it beneficial that they can make changes on the fly without needing an ITSP team, thanks to Bandwidth's user-friendly portal.
Reliable and fluid services
Users highlight Bandwidth's reliability in services like numbering API, porting, and emergency services, making their jobs easier.
Worldwide coverage
Bandwidth is praised for its worldwide coverage and the ability to manage legal and regulatory requirements for different countries.
Self-service options
Users like the self-service options available through Bandwidth's portal, which makes managing telecom services more efficient.
Pricing for mid-sized companies
Some users find Bandwidth's pricing to be less competitive for mid-sized companies, especially concerning international rates.
Limited real-time tracking
Users mention the lack of real-time usage and billing tracking, which can be inconvenient.
Slow exports
Exporting data from Bandwidth's system is noted to be slow at times.
Difficulty in managing numbers by country
Users find it challenging to navigate Bandwidth's system when managing number requirements by country.
User interface quirks
Some users mention quirks in Bandwidth's dashboard, such as limitations and difficulties in adding CNAM to numbers upon port order entry.
Plivo
Robust API
Plivo offers a robust and easy-to-use API for Voice and SMS communication. This makes it a good choice for developers who want to integrate communication features into their applications.
Flexible BYOC Options
Plivo offers flexible BYOC (Bring Your Own Carrier) options, which allows businesses to use their own carriers for voice and SMS traffic. This can save businesses money on their communication costs.
Diverse Local Number Support
Plivo supports a diverse range of local numbers, which makes it a good choice for businesses that want to reach customers in multiple countries.
Good Pricing
Plivo offers competitive pricing for its services. This makes it a good choice for businesses on a budget.
Intuitive User Interface
Plivo's user interface is easy to use and navigate. This makes it a good choice for businesses of all sizes.
Customer Support
Some users have reported that Plivo's customer support is not as responsive or helpful as they would like.
Limited Features
Plivo may not offer as many advanced features as some of its competitors. This could limit its appeal for certain use cases.
Security Breaches
Plivo has been the victim of several security breaches in recent years. This has raised concerns about the security of its platform.
Real Voices, Real Experiences
Don't just take our word for it. Hear directly from users on G2 who have used
Bandwidth
and
Plivo
firsthand
Reviews for
Bandwidth
4.5
"
Great Telco for Teams Direct Routing and More!
The main problem we are solving is bringing external calling capabilities to MS Teams users through a more manageable and cost-effective means than going the MS dial plan route. Microsoft has, however, made improvements to its dial plans that have lessened some of the advantages with phone number management and routing.
Blacke R.
Enterprise User
"
Top Notch Support!
The GUI is extremely user-friendly! Processing new requests and looking up existing ones is quick and simple. The notification feature saves you time without manually checking back for updates. The only item that would be helpful and a time saver would be the ability to process CNAM requests for Canadian numbers the same way as local US numbers.
Verified User
Enterprise User
Reviews for
Plivo
4.5
"
So far, so good!
Plivo is a pretty easy platform to understand, especially with a background of working at a SaaS company. Plivo is our chosen SMS provider for our advocate/supporter activation texts - I haven't had any need to reach out to support, though, so I can't comment on their customer service level. Similarly to most SaaS softwares, there are SO many ways to do the same thing.
Becca P.
SaaS Customer Success Enablement
"
A handy tool for life and business!
I like the simplicity. Plivo has a lot of docs, integration libraries and ways to use in business and life scenarios. And this makes it awesome tool for everyday tasks (like call forwarding) and for real business cases (like complex ivrs and so on). It not related to Plivo, but sometimes there are issues with sms A numbers, ability to change call A numbers, but it's all about call providers, and service cannot be responsible for that.
Alexander R.
Software Engineer
More to explore
vs.
Bandwidth vs Gupshup (2024)
Check out the SMS vendor comparison between Bandwidth vs Gupshup based on parameters such as features, cost, pricing, security, reliability, latency and more.
vs.
Bandwidth vs Exotel (2024)
Check out the SMS vendor comparison between Bandwidth vs Exotel based on parameters such as features, cost, pricing, security, reliability, latency and more.
How SuprSend works?
