vs.
SNS
vs
MessageBird
?
Looking for which SMS provider will be the best for your use case among
SNS
vs
MessageBird
?
Compare
SNS
vs
MessageBird
head-to-head on factors such as their
features, pricing, latency, deliverability and more.
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A Quick Introduction
Introducing
SNS vs MessageBird (2024)
,
two industry leading SMS vendors that are transforming the way businesses connect with their audience
What is
SNS
?
AWS SNS (Amazon Simple Notification Service) is a fully managed messaging service offered by Amazon Web Services that enables businesses to send individual and bulk SMS messages to multiple recipients.
What is
SNS
?
AWS SNS (Amazon Simple Notification Service) is a fully managed messaging service offered by Amazon Web Services that enables businesses to send individual and bulk SMS messages to multiple recipients.
Comparative Guide:
SNS vs MessageBird (2024)
In a market flooded with SMS providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.
Features
Interactive Voice Response
SNS
Supported
MessageBird
Supported
Recording and Transcriptions
SNS
Supported
MessageBird
Supported
Carrier Route Optimization
SNS
Supported
MessageBird
Supported
Free Inbound SMS
SNS
Not Supported
MessageBird
Supported
Concatenation
SNS
Supported
MessageBird
Supported
Cost
Dedicated Number
SNS
$2/ month
MessageBird
$1/month
Incoming SMS
SNS
$0.0075/ message
MessageBird
FREE
Outgoing SMS
SNS
$0.00847/ message
MessageBird
$0.0071/message
Security
Encryption
SNS
MessageBird
Certification
SNS
CCA STAR CCM v4.0
ISO 14001
ISO/IEC 20000-1:2018
ISO/IEC 27001:2013
MessageBird
SOC 2 Type II
ISO/IEC 27001:2013
Compliance
SNS
MessageBird
Authentication IDs/Tokens
SNS
Yes
MessageBird
Yes
Rate Limits
Outbound Throughput Limit Range
SNS
10-300 MPS
1 MPS
MessageBird
Character Limits Accepted
SNS
140
MessageBird
160
Features
Heading
SNS
MessageBird
Interactive Voice Response
Supported
Supported
Recording and Transcriptions
Supported
Supported
Carrier Route Optimization
Supported
Supported
Free Inbound SMS
Not Supported
Supported
Concatenation
Supported
Supported
Cost
Heading
SNS
MessageBird
Dedicated Number
$2/ month
$1/month
Incoming SMS
$0.0075/ message
FREE
Outgoing SMS
$0.00847/ message
$0.0071/message
Security
Heading
SNS
MessageBird
Encryption
Certification
CCA STAR CCM v4.0
ISO 14001
ISO/IEC 20000-1:2018
ISO/IEC 27001:2013
SOC 2 Type II
ISO/IEC 27001:2013
Compliance
Authentication IDs / Tokens
Yes
Yes
Rate Limits
Heading
SNS
MessageBird
Outbound Throughput Limit Range
10-300 MPS
1 MPS
Character Limits Accepted
140
160
Calculate your Savings, one step at a time!
Pros and Cons:
SNS vs MessageBird (2024)
Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.
SNS
Pros
High Availability and Scalability
Users appreciate the high availability and scalability features of AWS SNS SMS. It allows them to store and manage large amounts of data efficiently.
Integration with AWS Services
AWS SNS SMS integrates seamlessly with other AWS services, making it easy to notify end users or other AWS services, which is a significant advantage.
Durability
AWS Cloud Storage, including SNS SMS, is known for its durability. Data is stored across multiple devices and facilities, ensuring data accessibility even in the case of component failures.
Security
AWS Cloud Storage provides robust security measures, including access controls, identity and access management, and encryption, which help protect sensitive data.
Flexibility in Storage Classes
Users can choose from various storage classes with different features and pricing to suit their specific needs and budgets.
Cons
Minimum Object Size for Lifecycle Policy
One drawback mentioned is the minimum size requirement for object storage when implementing a lifecycle policy on the S3 bucket. Objects smaller than 108 KB are not applicable for lifecycle policy management, which can be limiting.
Size Limitation for SNS Messages
AWS SNS SMS has a limitation of 256 KB for message size. Some architectural designs may require notifying end users or pushing large bundles of data to different AWS services, which can be challenging with this size restriction.
Complexity
AWS Cloud Storage, including SNS SMS, can be complex for users who are new to cloud computing or AWS services. Setting up and customizing storage options may require a learning curve.
Cost Predictability
Some users find it challenging to predict storage costs accurately with AWS Cloud Storage, especially if they exceed their storage limits, leading to unexpected additional charges.
Vendor Lock-In
Users mentioned a potential concern about vendor lock-in when using AWS Cloud Storage, as migrating data and applications from AWS to another provider or on-premises infrastructure can be challenging due to proprietary services and architecture.
MessageBird
Pros
Wide range of communication channels
MessageBird offers various communication channels like WhatsApp, SMS APIs, ChatBot, SIP Trunk, and Google Business Messages, allowing businesses to reach their customers through multiple platforms.
Omnichannel inbox
MessageBird provides an omnichannel inbox, allowing businesses to manage customer inquiries from different channels in one place, streamlining communication and improving efficiency.
Integration capabilities
MessageBird easily integrates with other solutions, making it a convenient choice for businesses looking to connect with their existing systems or platforms.
Automation features
The platform offers practical and efficient integrations, unifying services in one place and directing them to the exact sector, allowing businesses to automate processes and manage customer interactions effectively.
WhatsApp API support
Users appreciate the support for WhatsApp API, enabling them to interact with customers on one of the most popular messaging platforms.
Cons
Pricing structure
Some users find the pricing structure to be a bit high compared to other service providers, which may be a concern for businesses on a tight budget
Complexity in API configuration
Users report that the configuration of some APIs can be challenging for non-technical users, making it difficult to set up certain features without proper support.
Limited control over WhatsApp APIs
Users note that MessageBird does not have complete control over WhatsApp APIs, and users have to create an account on Meta and get approval, which might be time-consuming.
Slow API response
Some users mention that the API response time can be slow at times, which may impact real-time communication with customers.
Lack of clarity in error messages
Some users point out that error messages are not always clear, making it challenging to troubleshoot issues effectively.
Heading
Pros
Cons
SNS
High Availability and Scalability
Users appreciate the high availability and scalability features of AWS SNS SMS. It allows them to store and manage large amounts of data efficiently.
Integration with AWS Services
AWS SNS SMS integrates seamlessly with other AWS services, making it easy to notify end users or other AWS services, which is a significant advantage.
Durability
AWS Cloud Storage, including SNS SMS, is known for its durability. Data is stored across multiple devices and facilities, ensuring data accessibility even in the case of component failures.
Security
AWS Cloud Storage provides robust security measures, including access controls, identity and access management, and encryption, which help protect sensitive data.
Flexibility in Storage Classes
Users can choose from various storage classes with different features and pricing to suit their specific needs and budgets.
Minimum Object Size for Lifecycle Policy
One drawback mentioned is the minimum size requirement for object storage when implementing a lifecycle policy on the S3 bucket. Objects smaller than 108 KB are not applicable for lifecycle policy management, which can be limiting.
Size Limitation for SNS Messages
AWS SNS SMS has a limitation of 256 KB for message size. Some architectural designs may require notifying end users or pushing large bundles of data to different AWS services, which can be challenging with this size restriction.
Complexity
AWS Cloud Storage, including SNS SMS, can be complex for users who are new to cloud computing or AWS services. Setting up and customizing storage options may require a learning curve.
Cost Predictability
Some users find it challenging to predict storage costs accurately with AWS Cloud Storage, especially if they exceed their storage limits, leading to unexpected additional charges.
Vendor Lock-In
Users mentioned a potential concern about vendor lock-in when using AWS Cloud Storage, as migrating data and applications from AWS to another provider or on-premises infrastructure can be challenging due to proprietary services and architecture.
MessageBird
Wide range of communication channels
MessageBird offers various communication channels like WhatsApp, SMS APIs, ChatBot, SIP Trunk, and Google Business Messages, allowing businesses to reach their customers through multiple platforms.
Omnichannel inbox
MessageBird provides an omnichannel inbox, allowing businesses to manage customer inquiries from different channels in one place, streamlining communication and improving efficiency.
Integration capabilities
MessageBird easily integrates with other solutions, making it a convenient choice for businesses looking to connect with their existing systems or platforms.
Automation features
The platform offers practical and efficient integrations, unifying services in one place and directing them to the exact sector, allowing businesses to automate processes and manage customer interactions effectively.
WhatsApp API support
Users appreciate the support for WhatsApp API, enabling them to interact with customers on one of the most popular messaging platforms.
Pricing structure
Some users find the pricing structure to be a bit high compared to other service providers, which may be a concern for businesses on a tight budget
Complexity in API configuration
Users report that the configuration of some APIs can be challenging for non-technical users, making it difficult to set up certain features without proper support.
Limited control over WhatsApp APIs
Users note that MessageBird does not have complete control over WhatsApp APIs, and users have to create an account on Meta and get approval, which might be time-consuming.
Slow API response
Some users mention that the API response time can be slow at times, which may impact real-time communication with customers.
Lack of clarity in error messages
Some users point out that error messages are not always clear, making it challenging to troubleshoot issues effectively.
Real Voices, Real Experiences
Don't just take our word for it. Hear directly from users on G2 who have used
SNS
and
MessageBird
firsthand
Reviews for
SNS
4.3
"
AWS (SNS Service) Makes SMS Easy!
The library offered for VS makes this super easy to use. Integration is the key here, with a valid AWS account the SNS library programmatically offers a quick and very effective way of sending out messages via the SNS service. This isn't necessarily a knock on AWS, we used a different provider previously and the same sort of legal red tape existed, but it is a bit of a pain waiting around for the powers that be on the cell networks approving campaigns for SMS.
Kyle S.
Small Business
"
SNS notification service!
Its event based service and it helps to notify your end user or any other amazon service which is truly amazing. There are alot of system design that requires to notify end user or aws services which comes in built-in with SNS that is very huge plus point. SNS have limitation of 256 kb some architecture design needs to notify end user or lets say push specific bundle of data to different aws service then 256 kb is too less.
Asif B.
Software Developer
Reviews for
MessageBird
4.2
"
Brilliant Unified Platform!
Being able to interact with our clients via their preferred platforms, using a single API is incredibly efficient, and saves us a lot of work and headaches. It's helpful also for sending through notifications for updates on their services or orders with us. Our only issue with MessageBird is that there is no monthly billing invoice/statement.
Markus S.
Software Engineer
"
If you need to integrate SMS services, this is the one!
Message bird has an impressive yet simple user interface, which allows you to configure all the necessary aspects to integrate Whatsapp, social network messaging and text messages. However, I think that an opportunity for improvement is to be able to quickly make the user who logs in for the first time understand where to click to go to the inbox.
Jesus G.
Growth Hacker
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