vs.
SNS
vs
Ooma
?
Looking for which SMS provider will be the best for your use case among
SNS
vs
Ooma
?
Compare
SNS
vs
Ooma
head-to-head on factors such as their
features, pricing, latency, deliverability and more.
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A Quick Introduction
Introducing
SNS vs Ooma (2024)
,
two industry leading SMS vendors that are transforming the way businesses connect with their audience
What is
SNS
?
AWS SNS (Amazon Simple Notification Service) is a fully managed messaging service offered by Amazon Web Services that enables businesses to send individual and bulk SMS messages to multiple recipients.
What is
SNS
?
AWS SNS (Amazon Simple Notification Service) is a fully managed messaging service offered by Amazon Web Services that enables businesses to send individual and bulk SMS messages to multiple recipients.
Comparative Guide:
SNS vs Ooma (2024)
In a market flooded with SMS providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.
Features
Interactive Voice Response
SNS
Supported
Ooma
Supported
Recording and Transcriptions
SNS
Supported
Ooma
Supported
Carrier Route Optimization
SNS
Supported
Ooma
Not Supported
Free Inbound SMS
SNS
Not Supported
Ooma
Supported
Concatenation
SNS
Supported
Ooma
Supported
Cost
Dedicated Number
SNS
$2/ month
Ooma
$4.99/ month
Incoming SMS
SNS
$0.0075/ message
Ooma
Monthly Bundled Plan
Outgoing SMS
SNS
$0.00847/ message
Ooma
Monthly Bundled Plan
Security
Encryption
SNS
Ooma
Certification
SNS
CCA STAR CCM v4.0
ISO 14001
ISO/IEC 20000-1:2018
ISO/IEC 27001:2013
Ooma
UL 864
Compliance
SNS
Ooma
Authentication IDs/Tokens
SNS
Yes
Ooma
Yes
Rate Limits
Outbound Throughput Limit Range
SNS
10-300 MPS
NA
Ooma
Character Limits Accepted
SNS
140
Ooma
2048 Concatenated/ 160
Features
Heading
SNS
Ooma
Interactive Voice Response
Supported
Supported
Recording and Transcriptions
Supported
Supported
Carrier Route Optimization
Supported
Not Supported
Free Inbound SMS
Not Supported
Supported
Concatenation
Supported
Supported
Cost
Heading
SNS
Ooma
Dedicated Number
$2/ month
$4.99/ month
Incoming SMS
$0.0075/ message
Monthly Bundled Plan
Outgoing SMS
$0.00847/ message
Monthly Bundled Plan
Security
Heading
SNS
Ooma
Encryption
Certification
CCA STAR CCM v4.0
ISO 14001
ISO/IEC 20000-1:2018
ISO/IEC 27001:2013
UL 864
Compliance
Authentication IDs / Tokens
Yes
Yes
Rate Limits
Heading
SNS
Ooma
Outbound Throughput Limit Range
10-300 MPS
NA
Character Limits Accepted
140
2048 Concatenated/ 160
Calculate your Savings, one step at a time!
Pros and Cons:
SNS vs Ooma (2024)
Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.
SNS
Pros
High Availability and Scalability
Users appreciate the high availability and scalability features of AWS SNS SMS. It allows them to store and manage large amounts of data efficiently.
Integration with AWS Services
AWS SNS SMS integrates seamlessly with other AWS services, making it easy to notify end users or other AWS services, which is a significant advantage.
Durability
AWS Cloud Storage, including SNS SMS, is known for its durability. Data is stored across multiple devices and facilities, ensuring data accessibility even in the case of component failures.
Security
AWS Cloud Storage provides robust security measures, including access controls, identity and access management, and encryption, which help protect sensitive data.
Flexibility in Storage Classes
Users can choose from various storage classes with different features and pricing to suit their specific needs and budgets.
Cons
Minimum Object Size for Lifecycle Policy
One drawback mentioned is the minimum size requirement for object storage when implementing a lifecycle policy on the S3 bucket. Objects smaller than 108 KB are not applicable for lifecycle policy management, which can be limiting.
Size Limitation for SNS Messages
AWS SNS SMS has a limitation of 256 KB for message size. Some architectural designs may require notifying end users or pushing large bundles of data to different AWS services, which can be challenging with this size restriction.
Complexity
AWS Cloud Storage, including SNS SMS, can be complex for users who are new to cloud computing or AWS services. Setting up and customizing storage options may require a learning curve.
Cost Predictability
Some users find it challenging to predict storage costs accurately with AWS Cloud Storage, especially if they exceed their storage limits, leading to unexpected additional charges.
Vendor Lock-In
Users mentioned a potential concern about vendor lock-in when using AWS Cloud Storage, as migrating data and applications from AWS to another provider or on-premises infrastructure can be challenging due to proprietary services and architecture.
Ooma
Pros
Easy Setup
Users found the setup process for Ooma Office to be straightforward and hassle-free.
Cost Savings
Ooma Office helped businesses save money compared to traditional phone services.
Mobile App
The mobile app allows users to make and receive calls using the business phone number on their smartphones, enhancing mobility and flexibility.
Voicemail to Email
Ooma Office sends voicemails as email attachments, making it convenient for users to access and manage messages.
Customer Support
Many users praised the customer support provided by Ooma Office, highlighting quick and helpful assistance.
Cons
Inconsistent Call Quality
Some users reported occasional issues with call quality, including lags and problems with the softphone.
Limited Fax Functionality
Users mentioned that the fax feature could be improved, such as adding cover pages and allowing multiple files to be uploaded.
Complex Number Porting
Porting old numbers to Ooma Office was described as easy, but some users had difficulties retaining their old extensions due to the requirement for 4-digit extensions.
Desktop App Integration
Users expressed a desire for better integration with productivity tools like Google Contacts, Drive, and Calendar within the desktop app.
Heading
Pros
Cons
SNS
High Availability and Scalability
Users appreciate the high availability and scalability features of AWS SNS SMS. It allows them to store and manage large amounts of data efficiently.
Integration with AWS Services
AWS SNS SMS integrates seamlessly with other AWS services, making it easy to notify end users or other AWS services, which is a significant advantage.
Durability
AWS Cloud Storage, including SNS SMS, is known for its durability. Data is stored across multiple devices and facilities, ensuring data accessibility even in the case of component failures.
Security
AWS Cloud Storage provides robust security measures, including access controls, identity and access management, and encryption, which help protect sensitive data.
Flexibility in Storage Classes
Users can choose from various storage classes with different features and pricing to suit their specific needs and budgets.
Minimum Object Size for Lifecycle Policy
One drawback mentioned is the minimum size requirement for object storage when implementing a lifecycle policy on the S3 bucket. Objects smaller than 108 KB are not applicable for lifecycle policy management, which can be limiting.
Size Limitation for SNS Messages
AWS SNS SMS has a limitation of 256 KB for message size. Some architectural designs may require notifying end users or pushing large bundles of data to different AWS services, which can be challenging with this size restriction.
Complexity
AWS Cloud Storage, including SNS SMS, can be complex for users who are new to cloud computing or AWS services. Setting up and customizing storage options may require a learning curve.
Cost Predictability
Some users find it challenging to predict storage costs accurately with AWS Cloud Storage, especially if they exceed their storage limits, leading to unexpected additional charges.
Vendor Lock-In
Users mentioned a potential concern about vendor lock-in when using AWS Cloud Storage, as migrating data and applications from AWS to another provider or on-premises infrastructure can be challenging due to proprietary services and architecture.
Ooma
Easy Setup
Users found the setup process for Ooma Office to be straightforward and hassle-free.
Cost Savings
Ooma Office helped businesses save money compared to traditional phone services.
Mobile App
The mobile app allows users to make and receive calls using the business phone number on their smartphones, enhancing mobility and flexibility.
Voicemail to Email
Ooma Office sends voicemails as email attachments, making it convenient for users to access and manage messages.
Customer Support
Many users praised the customer support provided by Ooma Office, highlighting quick and helpful assistance.
Inconsistent Call Quality
Some users reported occasional issues with call quality, including lags and problems with the softphone.
Limited Fax Functionality
Users mentioned that the fax feature could be improved, such as adding cover pages and allowing multiple files to be uploaded.
Complex Number Porting
Porting old numbers to Ooma Office was described as easy, but some users had difficulties retaining their old extensions due to the requirement for 4-digit extensions.
Desktop App Integration
Users expressed a desire for better integration with productivity tools like Google Contacts, Drive, and Calendar within the desktop app.
Real Voices, Real Experiences
Don't just take our word for it. Hear directly from users on G2 who have used
SNS
and
Ooma
firsthand
Reviews for
SNS
4.3
"
AWS (SNS Service) Makes SMS Easy!
The library offered for VS makes this super easy to use. Integration is the key here, with a valid AWS account the SNS library programmatically offers a quick and very effective way of sending out messages via the SNS service. This isn't necessarily a knock on AWS, we used a different provider previously and the same sort of legal red tape existed, but it is a bit of a pain waiting around for the powers that be on the cell networks approving campaigns for SMS.
Kyle S.
Small Business
"
SNS notification service!
Its event based service and it helps to notify your end user or any other amazon service which is truly amazing. There are alot of system design that requires to notify end user or aws services which comes in built-in with SNS that is very huge plus point. SNS have limitation of 256 kb some architecture design needs to notify end user or lets say push specific bundle of data to different aws service then 256 kb is too less.
Asif B.
Software Developer
Reviews for
Ooma
4.5
"
Great service at a great price!
Tons of services available for a great low price. Highly recommend for small businesses who need the ability to have all the features of an enterprise system at a fraction of the price!
Verified User
Small Business
"
Good but a little lacking!
The best thing about Ooma is the great and helpful customer service. Every time I have a problem the customer service department is there to help and provide support. There desktop office phones are also very good quality and the voice is very clear. SMS/Text messaging is unreliable sometimes
Teddy F.
Small Business
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