Slow email delivery
Some users have reported slow email delivery times, which can be a drawback when timeliness is essential.
Pricing may not suit all budgets
While some users find Elastic Email's pricing to be affordable, others may consider it expensive, depending on their needs and budget.
Support response time
Users have noted that the support response time can be slow, which can be frustrating when encountering issues or needing assistance.
Limited template creativity
Users have found Elastic Email's email templates to be lacking in creativity, which might be a limitation for those looking for visually appealing designs.
Issues with server downtime
Users have experienced issues with server downtime, which can disrupt email sending operations.