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Looking for which Email provider will be the best for your use case among
Telnyx
vs
Sinch
vs
Gupshup
?
Compare
Telnyx
vs
Sinch
vs
Gupshup
head-to-head on factors such as their
features, pricing, latency, deliverability and more.
Introducing
Telnyx
vs
Sinch
vs
Gupshup
,
two industry leading Email vendors that are transforming the way businesses connect with their audience
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
In a market flooded with Email providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.
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Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.
Users appreciate Telnyx's clean and easy-to-navigate interface, making it simple to manage their SIP trunks and services.
Telnyx is known for its consistent and high-quality call connections, ensuring minimal dropped calls and interruptions.
Telnyx offers scalable solutions, allowing users to adjust their SIP trunk capacity as their needs change, providing flexibility and cost-effectiveness.
Telnyx provides a range of advanced features like real-time call analytics and detailed reporting, helping users monitor and optimize their telecom networks.
Telnyx's API integration capabilities enable customization and automation, streamlining workflow and enhancing efficiency.
Some users have found the Local Number Portability (LNP) process with Telnyx to be frustrating, with rejected submissions and longer processing times.
Users have expressed a desire for more granular SMS API permissions to restrict access to specific numbers without the need for full account access.
SIM card setup for IoT devices was reported as challenging and unreliable by some users, potentially requiring improvements.
While Telnyx offers 24/7 support for larger commitments, some users find it costly and believe it should be more accessible without higher minimum spending.
Some users have experienced difficulties in finding international numbers for purchase, with certain numbers not showing up in search results as expected.
Users appreciate Telnyx's clean and easy-to-navigate interface, making it simple to manage their SIP trunks and services.
Telnyx is known for its consistent and high-quality call connections, ensuring minimal dropped calls and interruptions.
Telnyx offers scalable solutions, allowing users to adjust their SIP trunk capacity as their needs change, providing flexibility and cost-effectiveness.
Telnyx provides a range of advanced features like real-time call analytics and detailed reporting, helping users monitor and optimize their telecom networks.
Telnyx's API integration capabilities enable customization and automation, streamlining workflow and enhancing efficiency.
Some users have experienced delays in customer support response times, leading to frustration during issue resolution.
There have been instances where the communication between different teams within Sinch seems disjointed, affecting the speed of processing.
While generally competitive, there have been cases where Sinch's pricing was not as competitive as other providers in certain regions.
Users have expressed a desire for more in-depth support in custom coding, especially when facing technical challenges.
As Sinch acquires new companies and services, some clients have found the integration of these services to be somewhat challenging or slow.
Users find Gupshup's platform easy to integrate with their systems, making it convenient to use for WhatsApp promotions and SMS services.
Gupshup's approval process for WhatsApp templates is fast, allowing users to start their campaigns promptly.
Gupshup offers competitive pricing for SMS and WhatsApp services, making it an attractive option for businesses looking to promote their products or services.
Users appreciate the platform's technical aspects, which allow them to create WhatsApp templates without complications.
Some users have experienced good support from the Gupshup team, with dedicated account managers assisting them with their queries and requirements.
Some users find the reporting system to be complex, making it difficult to obtain specific click reports for selected dates.
Users would like more detailed communication when their WhatsApp templates are rejected, helping them understand the reasons and make improvements.
A few users encountered errors and difficulties when integrating Gupshup with other software.
Some users felt that support response times could be improved, especially when dealing with urgent issues.
There were suggestions for improving the user interface to enhance the visual and overall user experience.
Users appreciate Telnyx's clean and easy-to-navigate interface, making it simple to manage their SIP trunks and services.
Telnyx is known for its consistent and high-quality call connections, ensuring minimal dropped calls and interruptions.
Telnyx offers scalable solutions, allowing users to adjust their SIP trunk capacity as their needs change, providing flexibility and cost-effectiveness.
Telnyx provides a range of advanced features like real-time call analytics and detailed reporting, helping users monitor and optimize their telecom networks.
Telnyx's API integration capabilities enable customization and automation, streamlining workflow and enhancing efficiency.
Some users have found the Local Number Portability (LNP) process with Telnyx to be frustrating, with rejected submissions and longer processing times.
Users have expressed a desire for more granular SMS API permissions to restrict access to specific numbers without the need for full account access.
SIM card setup for IoT devices was reported as challenging and unreliable by some users, potentially requiring improvements.
While Telnyx offers 24/7 support for larger commitments, some users find it costly and believe it should be more accessible without higher minimum spending.
Some users have experienced difficulties in finding international numbers for purchase, with certain numbers not showing up in search results as expected.
Users appreciate the stable and reliable nature of Sinch's SMS and WhatsApp services, ensuring messages reach recipients promptly.
The platform offers detailed analytics and reporting, providing valuable insights into message delivery and user engagement.
Sinch is commended for its helpful and responsive account management team, which assists with various queries and issues.
Sinch provides good coverage for A2P (Application-to-Person) SMS, making it suitable for businesses with global communication needs.
Clients find Sinch's pricing to be competitive, offering cost-effective solutions for SMS and WhatsApp communication.
Some users have experienced delays in customer support response times, leading to frustration during issue resolution.
There have been instances where the communication between different teams within Sinch seems disjointed, affecting the speed of processing.
While generally competitive, there have been cases where Sinch's pricing was not as competitive as other providers in certain regions.
Users have expressed a desire for more in-depth support in custom coding, especially when facing technical challenges.
As Sinch acquires new companies and services, some clients have found the integration of these services to be somewhat challenging or slow.
Users find Gupshup's platform easy to integrate with their systems, making it convenient to use for WhatsApp promotions and SMS services.
Gupshup's approval process for WhatsApp templates is fast, allowing users to start their campaigns promptly.
Gupshup offers competitive pricing for SMS and WhatsApp services, making it an attractive option for businesses looking to promote their products or services.
Users appreciate the platform's technical aspects, which allow them to create WhatsApp templates without complications.
Some users have experienced good support from the Gupshup team, with dedicated account managers assisting them with their queries and requirements.
Some users find the reporting system to be complex, making it difficult to obtain specific click reports for selected dates.
Users would like more detailed communication when their WhatsApp templates are rejected, helping them understand the reasons and make improvements.
A few users encountered errors and difficulties when integrating Gupshup with other software.
Some users felt that support response times could be improved, especially when dealing with urgent issues.
There were suggestions for improving the user interface to enhance the visual and overall user experience.
Don't just take our word for it. Hear directly from users on G2 who have used
Telnyx
,
Sinch
and
Gupshup
firsthand
Always found the telnyx service to be the most reliable and affordable out of all its competitors. Ease of use when setting up the API and also wonderful customer service that responds very promptly and accurately. If you do not have a business account, which I did the mistake of setting up with before I knew they had the business account option, you need to validate yourself with official government issued documents.
Small Business Owner
Lower Overall Costs than the competition for SMS/Messaging services with good baseline reliability, as well as Customer Success engagement via dedicated Account Executives, have been the key factors that differentiate Telnyx and which have kept us on as clients. Also, nice effort is put into providing and updating quality Blogs, Articles and Documentation
Senior Developer
Everyone at Sinch that I've worked with has been extremely responsive, whether it is questions about adding additional features, or supporting our end users, to even handling billing issues; this level of responsiveness really establishes a strong business parnership. The biggest downside in our experience has been cost, where we have seen some other vendors be a little more competitive in the market
Product Manager
We were attempting to address gaps in our other providers' coverage, but we have realized it was better to work with those partners to address delivery issues rather than rely on Sinch. Our other partners make it much easier to pull real-time data via API, and we also have a much better business relationship with them. On balance, the negatives outweigh the positives in our relationship with Sinch.
Mid-Market Company
The Gupshup team portals are very user-friendly which provide real-time solutions. The gupshup team proactively works on all the requests raised. The SPOCs from Gupshup are helpful, receptive, and solution-oriented. The transaction ID format is non-compatible with excel format. Gupshup should look into changing the format.
Enterprise
There's never any time when I've heard a no from my sales PoC. Whatever customizations are required, the PoC ensures that the same is getting done. Timely completion of the work is the only place where I felt things could have been better. For the project at least, where we collaborated, deadlines were pushed a lot, which sort of affected our go-live plans twice. Hope the same gets better in the coming time.
Chief-of-staff
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