Looking for which Email provider will be the best for your use case among
Vonage
vs
Plivo
vs
Gupshup
?
Compare
Vonage
vs
Plivo
vs
Gupshup
head-to-head on factors such as their
features, pricing, latency, deliverability and more.
Introducing
Vonage
vs
Plivo
vs
Gupshup
,
two industry leading Email vendors that are transforming the way businesses connect with their audience
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
In a market flooded with Email providers, selecting the one that suits your needs can be challenging. This comparative guide offers a swift overview of their offerings, making it easy for you to decide.
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Every choice comes with its trade-offs. Let's break down the advantages and disadvantages of the providers for a clear decision making.
Vonage API provides an array of extended features to manage SMS and voice calls, enhancing communication capabilities.
The API offers fast delivery response, ensuring messages reach recipients promptly and reliably.
Users appreciate the competitive pricing, making it a cost-effective choice for SMS and voice communication needs.
The platform is user-friendly, and the API documentation provided is excellent, making it easy to integrate with different programming languages.
Vonage is praised for its stability and reliability, ensuring a seamless communication experience for businesses.
Some users find the dashboard confusing and difficult to use, especially during API integration.
A few users have found the initial API integration process to be somewhat intimidating, which may require a learning curve.
Users have requested more flexibility in billing options, such as providing the billing in USD instead of Euro.
The cost of sending SMS to some countries, especially in the Middle East, has been highlighted as relatively expensive.
Some users have mentioned the need for better analytics capabilities to track and analyze communication data effectively.
Vonage API provides an array of extended features to manage SMS and voice calls, enhancing communication capabilities.
The API offers fast delivery response, ensuring messages reach recipients promptly and reliably.
Users appreciate the competitive pricing, making it a cost-effective choice for SMS and voice communication needs.
The platform is user-friendly, and the API documentation provided is excellent, making it easy to integrate with different programming languages.
Vonage is praised for its stability and reliability, ensuring a seamless communication experience for businesses.
Some users have reported that Plivo's customer support is not as responsive or helpful as they would like.
Plivo may not offer as many advanced features as some of its competitors. This could limit its appeal for certain use cases.
Plivo has been the victim of several security breaches in recent years. This has raised concerns about the security of its platform.
Users find Gupshup's platform easy to integrate with their systems, making it convenient to use for WhatsApp promotions and SMS services.
Gupshup's approval process for WhatsApp templates is fast, allowing users to start their campaigns promptly.
Gupshup offers competitive pricing for SMS and WhatsApp services, making it an attractive option for businesses looking to promote their products or services.
Users appreciate the platform's technical aspects, which allow them to create WhatsApp templates without complications.
Some users have experienced good support from the Gupshup team, with dedicated account managers assisting them with their queries and requirements.
Some users find the reporting system to be complex, making it difficult to obtain specific click reports for selected dates.
Users would like more detailed communication when their WhatsApp templates are rejected, helping them understand the reasons and make improvements.
A few users encountered errors and difficulties when integrating Gupshup with other software.
Some users felt that support response times could be improved, especially when dealing with urgent issues.
There were suggestions for improving the user interface to enhance the visual and overall user experience.
Vonage API provides an array of extended features to manage SMS and voice calls, enhancing communication capabilities.
The API offers fast delivery response, ensuring messages reach recipients promptly and reliably.
Users appreciate the competitive pricing, making it a cost-effective choice for SMS and voice communication needs.
The platform is user-friendly, and the API documentation provided is excellent, making it easy to integrate with different programming languages.
Vonage is praised for its stability and reliability, ensuring a seamless communication experience for businesses.
Some users find the dashboard confusing and difficult to use, especially during API integration.
A few users have found the initial API integration process to be somewhat intimidating, which may require a learning curve.
Users have requested more flexibility in billing options, such as providing the billing in USD instead of Euro.
The cost of sending SMS to some countries, especially in the Middle East, has been highlighted as relatively expensive.
Some users have mentioned the need for better analytics capabilities to track and analyze communication data effectively.
Plivo offers a robust and easy-to-use API for Voice and SMS communication. This makes it a good choice for developers who want to integrate communication features into their applications.
Plivo offers flexible BYOC (Bring Your Own Carrier) options, which allows businesses to use their own carriers for voice and SMS traffic. This can save businesses money on their communication costs.
Plivo supports a diverse range of local numbers, which makes it a good choice for businesses that want to reach customers in multiple countries.
Plivo offers competitive pricing for its services. This makes it a good choice for businesses on a budget.
Plivo's user interface is easy to use and navigate. This makes it a good choice for businesses of all sizes.
Some users have reported that Plivo's customer support is not as responsive or helpful as they would like.
Plivo may not offer as many advanced features as some of its competitors. This could limit its appeal for certain use cases.
Plivo has been the victim of several security breaches in recent years. This has raised concerns about the security of its platform.
Users find Gupshup's platform easy to integrate with their systems, making it convenient to use for WhatsApp promotions and SMS services.
Gupshup's approval process for WhatsApp templates is fast, allowing users to start their campaigns promptly.
Gupshup offers competitive pricing for SMS and WhatsApp services, making it an attractive option for businesses looking to promote their products or services.
Users appreciate the platform's technical aspects, which allow them to create WhatsApp templates without complications.
Some users have experienced good support from the Gupshup team, with dedicated account managers assisting them with their queries and requirements.
Some users find the reporting system to be complex, making it difficult to obtain specific click reports for selected dates.
Users would like more detailed communication when their WhatsApp templates are rejected, helping them understand the reasons and make improvements.
A few users encountered errors and difficulties when integrating Gupshup with other software.
Some users felt that support response times could be improved, especially when dealing with urgent issues.
There were suggestions for improving the user interface to enhance the visual and overall user experience.
Don't just take our word for it. Hear directly from users on G2 who have used
Vonage
,
Plivo
and
Gupshup
firsthand
The Vonage API has an extended features to manage SMS, Voice Calls using the API provided by Vonage API. The API always has a quick delivery response & transition routes. The Vonage dashboard looks clumsy and it always makes me feel difficult about integrating the API. It can be much easy & the User Experience should be simplified.
Small Business Owner
The documentation is very easy for our developers to understand and integrate within our platform. When we have questions or need assistance, we are able to get direct support. When it comes to support tickets, due to the way we are structured, sometimes it can route to the wrong team.
Platform Experience
Plivo is a pretty easy platform to understand, especially with a background of working at a SaaS company. Plivo is our chosen SMS provider for our advocate/supporter activation texts - I haven't had any need to reach out to support, though, so I can't comment on their customer service level. Similarly to most SaaS softwares, there are SO many ways to do the same thing.
SaaS Customer Success Enablement
I like the simplicity. Plivo has a lot of docs, integration libraries and ways to use in business and life scenarios. And this makes it awesome tool for everyday tasks (like call forwarding) and for real business cases (like complex ivrs and so on). It not related to Plivo, but sometimes there are issues with sms A numbers, ability to change call A numbers, but it's all about call providers, and service cannot be responsible for that.
Software Engineer
The Gupshup team portals are very user-friendly which provide real-time solutions. The gupshup team proactively works on all the requests raised. The SPOCs from Gupshup are helpful, receptive, and solution-oriented. The transaction ID format is non-compatible with excel format. Gupshup should look into changing the format.
Enterprise
There's never any time when I've heard a no from my sales PoC. Whatever customizations are required, the PoC ensures that the same is getting done. Timely completion of the work is the only place where I felt things could have been better. For the project at least, where we collaborated, deadlines were pushed a lot, which sort of affected our go-live plans twice. Hope the same gets better in the coming time.
Chief-of-staff
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