SMTP Connect Error 10060 

What causes this error and solutions

TABLE OF CONTENTS

SMTP error 10060 signifies that your email server failed to establish a connection with the recipient's server within the designated timeframe (phpmailer, jenkins). This indicates a communication breakdown during the email sending process.

What Triggers This Error?

Several factors can contribute to this error:

  • Incorrect Server Details: Invalid SMTP host address, port number, or authentication credentials (phpmailer, jenkins).
  • Network Connectivity Issues: Network problems on the sending server preventing it from reaching the recipient's server.
  • Firewall Blocking: Firewalls or security measures on either server might be blocking communication.

Resolving SMTP Connect Error 10060

Here's how to troubleshoot and fix this error:

  1. Verify Server Configuration: Double-check the SMTP host address, port number, and authentication details (username and password) for accuracy (phpmailer, jenkins).
  2. Test Network Connectivity: Use tools like ping or telnet to verify network connectivity between the sending server and the recipient's server.
  3. Review Firewall Settings: Ensure firewalls on both servers allow communication on the required ports used for SMTP (typically port 25 or 587).
  4. Check Authentication: If using SMTP authentication, confirm the credentials are valid and have the necessary permissions.

By addressing these potential causes, you can establish a successful connection between the servers and ensure smooth email delivery.

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Written by:
Sanjeev Kumar
Engineering, SuprSend
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Say Goodbye to all SMTP Errors in Development

SuprSend eliminates the need to build and configure email servers from scratch, ensuring you steer clear of SMTP errors. Here's how SuprSend would work for your application, building a reliable notification system.
Dashboard mockup

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